Customer reviews from lenovo.com
Lenovo - ThinkPad E15 Gen 2 15.6-inch FHD Laptop, Core i7-1165G7, 16GB RAM, 512GB SSD, Windows 11 Pro
Average customer rating
4.5
(315 Reviews)
Rating breakdown 315 reviews
5 Stars
220
4 Stars
70
3 Stars
6
2 Stars
6
1 Star
13
93%of customers recommend this product.
(
231 out of
248)
Customer Reviews for Lenovo - ThinkPad E15 Gen 2 15.6-inch FHD Laptop, Core i7-1165G7, 16GB RAM, 512GB SSD, Windows 11 Pro
Customer Rating
1
No longer charges
on January 6, 2023
Posted by: max_p
from Montreal, QC
Have sent this laptop in twice for the same repair and it is now no longer charging again but out of warranty so they won't do anything about it. This laptop is now a brick. Forum posts even state that multiple people have had this problem and they won't address it.
Do not buy this laptop if you need something that works.
Do not buy this laptop if you need something that works.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, January 9, 2023
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We want our customers to have a superb experience as you help us to continually evaluate our current products and services, and if necessary, change to meet your needs better. We apologize for any inconvenience.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: CindyW
from Edmonton AB
Verified Purchase:Yes
So far so good I'm really enjoying the ThinkPad so easy to learn on
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Major Rasode
from Vancouver Canada
Verified Purchase:Yes
(This review was collected as part of a promotion.) Best laptop I ever bought and great customer service
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: WStarlight
Verified Purchase:Yes
(This review was collected as part of a promotion.) A really good laptop! Super fast processing, rapid startup, and a satisfyingly clicky keyboard with a good degree of key travel. Appreciated the inbuilt camera cover and microphone disabling buttons.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Moementum Finance
from Edmonton, Alberta, Canada
Verified Purchase:Yes
(This review was collected as part of a promotion.) This is my second Lenovo ThinkPad laptop and I love it! This model I have recently bought has more bells and whistles compared to the ThinkPad model I bought 3 years ago (which to date runs like a beast). So I had no hesitation to again pick another Lenovo ThinkPad laptop. Super happy with my pick!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
1
Multiple Major Repairs
on September 29, 2022
Posted by: SiobhanK
from Kitchener, Ontario
I have had three motherboards replaced on this laptop in less than nine months. After the first time, I purchased the Premier Warranty because I was without a laptop for two weeks. Lenovo told me we had to "give it a chance" before they would replace it. The identical issue just keeps happening. It has caused me days of down time from my business.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, September 30, 2022
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Please check your email.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Mahmoudk
from Toronto
Verified Purchase:Yes
After trying many laptops, best business laptop so far.
Written by a customer while visiting lenovo.com
Posted by: Engineering_Unicorn
from québec, ca
Verified Purchase:Yes
(This review was collected as part of a promotion.) I bought this laptop 3 weeks ago, so I can't say how the performances will be on the long run.
It is fast, allows to switch between keyboard lights off and at two different brightness level quickly, has an accurate fingerprint reader, good audio and a great keyboard. A bit on the heavy side to carry in a backpack, but still rather easy to carry around. Battery life is good so far, and I love that the charger is a USB-C since it allows me to use any charger I have laying around to charge my computer and to charge my phone with the laptop charger.
Main thing I don't like about it is the coil noise when it is charging; it drives me crazy when it is in my room and I am trying to sleep, so I needed to find another place to charge it overnight.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com