The fridge is sleek & clean and leaves no fingerprints. The door has more usable space than the previous model. The new crisper features keep my veggies fresher for longer.
Frigidaire Professional 19 Cu. Ft. Single-Door Refrigerator
on December 30, 2024
Posted by: Luim
This unit has a great look to it and presents like a professional unit, the inside also the same. The settings panel is sleek and has that professional feel and look. Some of the inside door shelves seem to be slightly lower grade than the rest of the unit. So far, this is a great fridge and would recommend, it is on the expensize side for a full size freezer.
If I could give 0 stars I would. I have had the fridge for less than 5 years with poor thermal performance. Why? Because it has been leaking coolant inside the fridge. My family has been exposed to dangerous industrial chemicals this entire time. Now, after complete failure, to repair it is the same cost as a new fridge. And to replace it the dimensions have changed so we need to buy both a Fridge and Freezer combo again. I am really struggling to stay loyal to the brand. It was clearly faulty during the warranty period. I expect a corporate response and support for our unhealthy situation!
No, I would not recommend this to a friend.
Response from frigidaire.caBy Maria, Online Outreach Specialist, December 24, 2024
Thank you for bringing your concerns to our attention, Jeff. We sincerely apologize for the issues you’ve experienced with your refrigerator and for the frustration and worry this has caused. Your safety and satisfaction are extremely important to us, and we take matters like these very seriously. While we are unable to locate specific details regarding your case from the information provided, we want to ensure that your concerns are fully addressed. Please reconnect with us via live chat or call us at 1-(800) 265-8352 Monday-Friday from 8:30 am to 8:00 pm EST for further assistance. Our team is committed to thoroughly reviewing your situation and exploring possible solutions to resolve this matter. Thank you for your patience as we work to support you through this process. - Maria