Customer reviews from frigidaire.com
Frigidaire - 19 Cu. Ft. Single-Door Refrigerator - Stainless Steel
Average customer rating
4.5
(1,397 Reviews)
Rating breakdown 1,397 reviews
5 Stars
1,014
4 Stars
212
3 Stars
63
2 Stars
38
1 Star
70
Customer Reviews for Frigidaire - 19 Cu. Ft. Single-Door Refrigerator - Stainless Steel
Customer Rating
5
Best Space
on February 20, 2023
Posted by: Best Twins for the space
[This review was collected as part of a promotion.] This refrigerator has a nice clean simple look. Fits perfectly aligned with the cabinets. The space inside is very usable. I do not lose anything. And the price was reasonable.
Written by a customer while visiting frigidaire.com
Customer Rating
5
5 stars
on February 19, 2023
Posted by: CKEVIN
[This review was collected as part of a promotion.] I bought the refrigerator and freezer combo and I am really happy with the units. Installation along with the trim kit was very easy for a DIYer with some caveats. The units must be placed on the back to attach the wheel assembly. This requires about 7 ft of space in front of the location where it is to be placed. If you have a galley kitchen, you might not have enough room. Since the wheels move only back and forth and do not spin, if you do not have enough space, you might need to assemble the wheels elsewhere and move it in with a hand truck. Not recommended but if you are careful it is doable. Also if you want to connect a water supply line for water or ice and the pipe is flush with the wall, you might not be able to push the unit back to be at counter depth. There is a Youtube video that shows the install process.
Once installed, there was a humming noise from the freezer for a few minutes, but both units have been very quiet since then.
The shelving is adjustable and high quality, I think better than the high end units costing twice as much.
Written by a customer while visiting frigidaire.com
Customer Rating
4
The good, the bad, not ugly.
on February 19, 2023
Posted by: CptAvocado
Waited 10 months for this big unit. It’s lovely, works well, and fits everything we need. That’s the good.
The bad is that the water line from filter to dispenser was cracked. Service guy came out quickly to diagnose and order a replacement part. It arrived also cracked. Newest line should be installed in a couple of days.
The bad is that the water line from filter to dispenser was cracked. Service guy came out quickly to diagnose and order a replacement part. It arrived also cracked. Newest line should be installed in a couple of days.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Product
on February 18, 2023
Posted by: Paclayaz
[This review was collected as part of a promotion.] So far so good. Plugged it and cooled right down. Great product for the price.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Would give a Zero!
on February 17, 2023
Posted by: NeboNC
Do NOT BUY! Purchased Frigidaire Professional Refrigerator that wa delivered on 11/22/2023. Froze vegetables and dairy spoiled before expirationrom. Temps ranged from 50 degrees to 26 degrees. Multiple service calls scheduled for 9 hr windows. Could not fix. REFUSE TO REFUND and product is still less than 90 days old. Calls to Frigidaire often will tell you to call back another time due to high volume of calls. If you do get to stay on line expect at least 30 minutes on hold. Worst company I have dealt with in my 55 years!
Response from frigidaire.comBy Angel, Online Outreach Specialist, February 20, 2023
Hello, Lisa.
This is never the kind of experience we want our customers to have. We're sorry we let you down and are here to see if we can turn your experience around. I can see that you are working with our Customer Care Team toward the resolution.
If you need further assistance, please feel free to contact us via Live Chat or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST and we will dive right in. We look forward to hearing from you!
Warmest Regards,
Angel
This is never the kind of experience we want our customers to have. We're sorry we let you down and are here to see if we can turn your experience around. I can see that you are working with our Customer Care Team toward the resolution.
If you need further assistance, please feel free to contact us via Live Chat or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST and we will dive right in. We look forward to hearing from you!
Warmest Regards,
Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great product
on February 17, 2023
Posted by: Ballyrufus
[This review was collected as part of a promotion.] I am super happy with this purchase. The fridge is great and huge inside. The food inside way more accessible and visible than other fridges. Be extra careful of it's dimensions. Our install was difficult because I assumed "standard counter/ cabinet depth" meant the same thing to everyone.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on February 15, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] Very impressive look. I'm very happy with my set.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Dream APPLIANCE
on February 14, 2023
Posted by: Kitchen Palooza
In love…. Frigidaire Refrigerator/Freezer Professional series has been my dream appliance for the last 10 years and my dream has finally come true. Paired with the Range and Microwave.. I’ve almost died and going to heaven.
Written by a customer while visiting frigidaire.com