[This review was collected as part of a promotion.] I have had this unit for less than 6 months, the water dispenser has never worked. Air Filter already needs replaced and the LED lights blew out. Cant replace them...need to call certified technician to do so.
Love the look....but a disappointment.
Response from frigidaire.comBy Rowena , Online Outreach Specialist, May 2, 2023
Hello! Thank you for providing feedback. We regret that your experience did not meet your expectations. Please know this is not the effortless experience we strive for, and if you give us a chance, we would like the opportunity to investigate your concerns further to properly assist you. At your convenience, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
I DONT RECOMMEND THIS FRIDGE, MY FRIDGE GOT LEAKAGE AFTER FEW MONTHS USAGE, IM NOW FACING A BIG PROBLEM SINCE THE EVAPORATOR COIL IS OUT OF STOCK AND IT WILL TAKE MINIMUM TWO WEEKS TO ARRIVE.
Response from frigidaire.comBy Owen, Online Outreach Specialist, May 2, 2023
Hello Saomer76,
Thank you for bringing this up to our attention, we understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. Please be aware that due to delays in our supply chain, we have no control over whether the product will be available and that its availability cannot be guaranteed. No worries, we can assure that we're doing everything we can to provide the best resolution and assistance you deserve. If you need further assistance or clarification or an update, You can reach out to us via Live Chat or phone at (800) 374-4432 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist so that we can resolve your concern.