Customer Reviews for Frigidaire - 19 Cu. Ft. Single-Door Refrigerator - Stainless Steel
Customer Rating
5
My Frigidaire
on May 30, 2023
Posted by: Donna4716
[This review was collected as part of a promotion.] This appliance is totally amazing. We bought a new home during COVID and this appliance wasn’t available so the builder replaced it with one that was available! The old set was horrible and we had issues for almost 2 years. I called our builder & he agreed to replace the whirlpool and I now have the most amazing Frigidaire appliance. It reminds me of my sub zero I had for 30 years. I’m so pleased and excited!
It's a LEMON - Control Board replaced twice, UI Board and Temp Sensor!!
on May 25, 2023
Posted by: StephD
This fridge ONLY looks nice. It has been a complete NIGHTMARE! We purchased it when our home was built in 2019. We have had issues with it FREEZING our food multiple times. It ends up being a total loss. The repair company replaced the Main Control Board and the Temperature Sensor in 11/2022 and now 5/2023 it's not staying COOL (56+) and the repair company now said the Main Control Board & the User Interface Board need to be replaced!! The fan runs 100% of the time. Is it reasonable to expect a consumer to spend 100s of dollars every 6 months for an appliance?? It's a LEMON and needs to be replaced by Frigidaire! Stand behind your products.
Response from frigidaire.comBy Christian , Online Outreach Specialist, May 26, 2023
Hi Stephanie!
Thank you for taking the time to write a review for us. We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations. We understand your frustration. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
[This review was collected as part of a promotion.] This is our second time buying Frigidaire product. Our first fridge was 15 years old and still ticking. Love that these are made in USA too. With three teenage boys and 1 teenage girl, we needed more space. This is an absolutely awesome set and we are in love with it.
[This review was collected as part of a promotion.] Our family has been struggling with needing additional space in our existing refrigerator. We came across the perfect solution!
[This review was collected as part of a promotion.] I ABSOLUTELY LOVE MY FRIGIDAIRE REFRIGERATOR, IT HAS SO MUCH SPACE INSIDE AND THE OUTSIDE IS SO SLEEK! DEFINITELY WILL RECOMMEND THIS FRIG TO ALL MY FRIENDS!!
I really liked the size for my large family, however the refrigerator not freezer makes very large vibrations shaking the entire floor. They replaced fan and now the refrigerator has been replaced. The loud vibrations have seemed to stop however the trim kit is still an issue. They use weak magnets to hold it in place but it won’t hold. The bottom trim is laying on the floor as it is too heavy to be held in place with magnets. The service person said this is common and every home has the bottom trim laying on floor because there is no fix. My GC recommended screwing in the trim but it will void the warranty
Response from frigidaire.comBy Rox, Online Outreach Specialist, May 19, 2023
Hello, Nat Shah! We thank you for your willingness to share your opinions and for your personal contribution to helping us better understand and meet our customers' needs going forward. Please know that our design and engineering teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. If you have any additional suggestions, comments, or concerns, please let us know. You can contact us by live chat or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and our experts will be happy to assist. -Rox