Customer Reviews for Frigidaire - 19 Cu. Ft. Single-Door Refrigerator - Stainless Steel
Customer Rating
5
on July 8, 2023
Posted by: Walunit
[This review was collected as part of a promotion.] Love this refrigerator. It's functional and looks great. The freezer that mates up to it is a different story.
[This review was collected as part of a promotion.] The brand new ice machined never worked. Your technician came out to repair it and said that it should work now. It never worked. We have no ice, even after repair.
Response from frigidaire.comBy Lauren, Online Outreach Specialist, July 10, 2023
Good day, Kimberly! We are disappointed that your experience with your single-door refrigerator and the repair process has been less than stellar. We absolutely want to make sure we're taking the right steps to resolve this for you. Please connect with us via live chat or by phone at 1-800-374-4432. Monday–Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist.
[This review was collected as part of a promotion.] Easy to set temps, good vision of everything in the freezer and fridge, stylish tower look at a fraction of the “designer” brand equivalents.
[This review was collected as part of a promotion.] I have had this fridge for 2 months and so far I really like it. I love all the compartments and love how all my items are not crammed.
[This review was collected as part of a promotion.] PROs: The refrigerator is very sharp looking. It has a digital touch screen inside that even alerts you if there is a power loss (Don't ask). The door has adjustable shelving that has room for cans and bottles. CONs: The door shelves are just not big enough to hold soda cans neatly. If the made them just a bit bigger it would allow for more evenly placement. The center shelve (the biggest) only adjust so far up or down. They did this so they could have more flexibility with placement but with leaves the main back shelf in the refrigerator shorter.
[This review was collected as part of a promotion.] We needed a larger refrigerator for the garage. This one will not disappoint. I love the extra space in the doors and the large shelving. If buying the freezer also make sure to get the pairing kit and the trim kit. The trim kit is cosmetic but totally makes them ONE unit and finishes off the look. The unit pair with the freezer is LARGE. I also like how their logo is not on the front of the door like all the other makers do. In my photo the trim kit is not installed and the protective film is still on. My contractor install the custom cabinets around it next week. The trim kit attaches to cabinets. I will update photo after everything is put together.
[This review was collected as part of a promotion.] The ice machine doesn't make enough ice.
Response from frigidaire.comBy Christian , Online Outreach Specialist, July 3, 2023
Hi Reginald!
We are sorry your experience with your refrigerator didn’t match your expectations. Please know this is not the effortless experience we strive for, and if you give us a chance, we would like the opportunity to investigate your concerns further to properly assist you. At your convenience, connect with us via Live Chat or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.