Customer reviews from frigidaire.ca
Frigidaire - 19 Cu. Ft. Single-Door Refrigerator - Stainless Steel
Average customer rating
3.9
(277 Reviews)
Rating breakdown 277 reviews
5 Stars
145
4 Stars
58
3 Stars
19
2 Stars
8
1 Star
47
75%of customers recommend this product.
(
191 out of
254)
Customer Reviews for Frigidaire - 19 Cu. Ft. Single-Door Refrigerator - Stainless Steel
Customer Rating
5
Like the door handle and no finger print showing
on March 16, 2026
Posted by: kmtt
I am pleased so far with this appliance. I like the brightness when the door is opened and has lots of space
I would recommend this to a friend!
Response from frigidaire.caBy Angel, Online Outreach Specialist, March 18, 2026
Hi, kmtt! Thank you for sharing your feedback! We’re glad to hear that your single-door refrigerator is bright, spacious, and meeting your expectations.
It’s wonderful to know that these features are making your daily routine easier and more enjoyable.
If you need any assistance or have questions, please feel free to contact us via Live Chat at frigidaire.ca or call us at 1 (800) 265-8352 Monday–Friday 8:30 am–8 pm EST, and we’ll be happy to help. -Angel
It’s wonderful to know that these features are making your daily routine easier and more enjoyable.
If you need any assistance or have questions, please feel free to contact us via Live Chat at frigidaire.ca or call us at 1 (800) 265-8352 Monday–Friday 8:30 am–8 pm EST, and we’ll be happy to help. -Angel
Written by a customer while visiting frigidaire.ca
Customer Rating
3
This refrigerator is good but why isn't the water cold?
on March 3, 2026
Posted by: Gen16
I love the refrigerator but the water dispenser only dispense luke warm water which is bummer.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Reed, Online Outreach Specialist, March 4, 2026
Hi, Gen16.
Thank you for sharing your feedback. We’re glad to hear that you love your refrigerator, though we understand how the water temperature from the dispenser can be a bit disappointing.
For model FPRU19F8WF, this unit does not include a dedicated cold water reservoir/tank inside the refrigerator. The dispenser draws water directly from the household water line, so the water will typically come out at room temperature. The only portion that may be slightly cooler is the small amount of water that sits inside the water filter, which is exposed to the cooler temperature inside the unit.
If colder drinking water is preferred, some consumers choose to keep a pitcher of water in the refrigerator compartment so it can chill before use. If you have any additional questions or would like further assistance, please connect with us via Live Chat at Frigidaire.ca or by calling 1-800-265-8352, available Monday – Friday, 8:30 a.m. – 8:00 p.m. ET. Our team will be happy to help.
— Reed
Thank you for sharing your feedback. We’re glad to hear that you love your refrigerator, though we understand how the water temperature from the dispenser can be a bit disappointing.
For model FPRU19F8WF, this unit does not include a dedicated cold water reservoir/tank inside the refrigerator. The dispenser draws water directly from the household water line, so the water will typically come out at room temperature. The only portion that may be slightly cooler is the small amount of water that sits inside the water filter, which is exposed to the cooler temperature inside the unit.
If colder drinking water is preferred, some consumers choose to keep a pitcher of water in the refrigerator compartment so it can chill before use. If you have any additional questions or would like further assistance, please connect with us via Live Chat at Frigidaire.ca or by calling 1-800-265-8352, available Monday – Friday, 8:30 a.m. – 8:00 p.m. ET. Our team will be happy to help.
— Reed
Written by a customer while visiting frigidaire.ca
Customer Rating
3
So pretty!
on February 24, 2026
Posted by: Kayleawmi
This fridge is so wonderful. As a family of 5 we really needed an all fridge unit! I’m disappointed that it’s not very deep at all. This unit could and should really be made a couple inches deeper. It sinks so far into the counter space and that makes the shelves inside super short! The water dispenser is barely cold and cannot be adjusted, also- watch your foot! When you open it you will hit the top of your foot.
I would recommend this to a friend!
Response from frigidaire.caBy Reed, Online Outreach Specialist, February 25, 2026
Hi Kayleawmi,
Thank you for sharing your feedback. We’re so glad to hear that your family is enjoying the capacity of your all-refrigerator, though we’re sorry to learn that some aspects have been disappointing.
Regarding the water temperature, our units do not have a chilled water tank. The water dispensed is generally at room temperature, except for the small amount that sits inside the filter and internal tubing, which may feel slightly cool. This is why models with a dispenser also provide ice—to chill your drink as needed. Dispensing a small amount first may help clear any water that has been sitting in the line.
We also appreciate your comments about the depth, shelf space, and door clearance. Feedback like yours is important and helps us improve future designs. If you have any concerns about your unit’s performance or installation, our specialists would be happy to assist. Please connect with us via Live Chat at Frigidaire.ca or call 1-800-265-8352 for further support.
Thank you again for taking the time to share your experience.
— Reed
Thank you for sharing your feedback. We’re so glad to hear that your family is enjoying the capacity of your all-refrigerator, though we’re sorry to learn that some aspects have been disappointing.
Regarding the water temperature, our units do not have a chilled water tank. The water dispensed is generally at room temperature, except for the small amount that sits inside the filter and internal tubing, which may feel slightly cool. This is why models with a dispenser also provide ice—to chill your drink as needed. Dispensing a small amount first may help clear any water that has been sitting in the line.
We also appreciate your comments about the depth, shelf space, and door clearance. Feedback like yours is important and helps us improve future designs. If you have any concerns about your unit’s performance or installation, our specialists would be happy to assist. Please connect with us via Live Chat at Frigidaire.ca or call 1-800-265-8352 for further support.
Thank you again for taking the time to share your experience.
— Reed
Written by a customer while visiting frigidaire.ca
Customer Rating
3
Not Impressed
on February 22, 2026
Posted by: Audrey66
Bought just the refrigerator to replace set from 7 years ago. Could not get the same model so this was the best I could find to try and match the freezer. Door sits very low to the floor and hits your toes when you open it - not idea! Not as deep inside as the previous model, door shelves are almost useless, bottom ones are not very deep and they are high, hard to get items in and out. Lastly, there has been a clicking sound since we plug it in 1 days ago from delivery. It's intermittent but not sure what it is, a fult of some kind? I'm giving it over the weekend and will call on Monday for a replacement. The first one only lasting 7 years makes me concerned about the longevity of this brand.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Jessica, Online Outreach Specialist, February 24, 2026
Thank you for sharing your experience with your new 19 Cu. Ft. Single-Door Refrigerator. We appreciate your detailed feedback and understand your concerns.
We’re sorry to hear that the unit has not met your expectations, particularly regarding the door clearance and interior layout. The door sitting low and contacting your toes when opened is certainly not ideal. In some cases, proper leveling adjustments can improve door alignment and clearance, and we would recommend ensuring the unit is leveled according to the installation guidelines.
We also understand your disappointment with the interior depth and door shelf configuration compared to your previous model. Product designs and dimensions can change over time, and we recognize how important functional storage space is in daily use. Your feedback regarding shelf depth and accessibility is valuable and will be shared with our product development team.
Regarding the intermittent clicking sound, some operational noises can occur as the refrigerator cycles, particularly during initial startup. However, since the unit is newly installed and the sound is causing concern, we agree that it is best to have it evaluated. If the noise continues, please don't hesitate to reach out to us via phone call at 1-(877) 435-3287 Monday-Friday, 8:30 a.m.–8 p.m. EST.
We also understand your concern about longevity, especially after your previous unit lasted seven years. We strive to provide dependable appliances, and we take feedback about durability seriously. Thank you again for bringing these matters to our attention. - Jessica
We’re sorry to hear that the unit has not met your expectations, particularly regarding the door clearance and interior layout. The door sitting low and contacting your toes when opened is certainly not ideal. In some cases, proper leveling adjustments can improve door alignment and clearance, and we would recommend ensuring the unit is leveled according to the installation guidelines.
We also understand your disappointment with the interior depth and door shelf configuration compared to your previous model. Product designs and dimensions can change over time, and we recognize how important functional storage space is in daily use. Your feedback regarding shelf depth and accessibility is valuable and will be shared with our product development team.
Regarding the intermittent clicking sound, some operational noises can occur as the refrigerator cycles, particularly during initial startup. However, since the unit is newly installed and the sound is causing concern, we agree that it is best to have it evaluated. If the noise continues, please don't hesitate to reach out to us via phone call at 1-(877) 435-3287 Monday-Friday, 8:30 a.m.–8 p.m. EST.
We also understand your concern about longevity, especially after your previous unit lasted seven years. We strive to provide dependable appliances, and we take feedback about durability seriously. Thank you again for bringing these matters to our attention. - Jessica
Written by a customer while visiting frigidaire.ca
Customer Rating
1
It doesn't matter how good it looks if it stops serving its purpose.
on February 16, 2026
Posted by: DevinFiesta
Nobody would consider a fridge to be failing after a couple years. After two years the lower back panel rusted away and started falling into the crisper drawers. Now my lights stopped working 4 years in. LEDs can run for 100,000hrs and Frigidaire found some discount aisle parts that couldn't do even a fraction of that. I know the rest of the fridge isn't far from death with the noises it has started to make. The most frustrating part is the cabinets were built to fit the fridge freezer combo, and from when I purchased till now these have more than doubled in price but I'm going to be stuck with this terrible choice again.
Response from frigidaire.caBy Reed, Online Outreach Specialist, February 18, 2026
Hello DevinFiesta,
We’re very sorry to hear about your experience. We understand how frustrating it is to see rust developing and to have lighting concerns and new noises in a refrigerator that’s only a few years old—especially when your cabinetry was built specifically around this unit. That’s certainly not the level of durability or performance we want you to feel you’re getting.
For the lighting concern on your Model FPRU19F8WF, we recommend first unplugging the refrigerator or turning the breaker off for about 5 minutes to perform a full reset, then restoring power. If the lights remain off, please check that the light switch inside the cabinet is not stuck or obstructed. In many cases, LED lighting is modular and may require a replacement LED assembly rather than a traditional bulb.
Regarding the unusual noises, some sounds can be normal during operation, such as popping or cracking from temperature changes, fan circulation sounds, or brief buzzing when the compressor or defrost cycle engages. However, if you’re hearing persistent rattling, grinding, or loud humming, we recommend ensuring the unit is level, that it’s not touching surrounding cabinetry, and that there’s proper clearance at the back for airflow. Also check that no items inside are vibrating against each other.
As for the rusting lower back panel, this can sometimes be related to moisture buildup or condensation. Ensuring the door seals are sealing tightly and that humidity levels in the room are controlled can help prevent further moisture exposure. If the panel has deteriorated, a service evaluation would be needed to determine replacement options.
We understand your concerns about long-term reliability and cost. If you would like additional assistance, please reach out to us via Live Chat at Frigidaire.ca or call 1-800-265-8352, Monday through Friday 8:30 a.m. – 8:00 p.m. ET, and Saturday 9:00 a.m. – 6:00 p.m. ET. We’d be glad to review everything in detail and discuss available options.
We truly appreciate you bringing this to our attention and hope we can help improve your experience.
— Reed
We’re very sorry to hear about your experience. We understand how frustrating it is to see rust developing and to have lighting concerns and new noises in a refrigerator that’s only a few years old—especially when your cabinetry was built specifically around this unit. That’s certainly not the level of durability or performance we want you to feel you’re getting.
For the lighting concern on your Model FPRU19F8WF, we recommend first unplugging the refrigerator or turning the breaker off for about 5 minutes to perform a full reset, then restoring power. If the lights remain off, please check that the light switch inside the cabinet is not stuck or obstructed. In many cases, LED lighting is modular and may require a replacement LED assembly rather than a traditional bulb.
Regarding the unusual noises, some sounds can be normal during operation, such as popping or cracking from temperature changes, fan circulation sounds, or brief buzzing when the compressor or defrost cycle engages. However, if you’re hearing persistent rattling, grinding, or loud humming, we recommend ensuring the unit is level, that it’s not touching surrounding cabinetry, and that there’s proper clearance at the back for airflow. Also check that no items inside are vibrating against each other.
As for the rusting lower back panel, this can sometimes be related to moisture buildup or condensation. Ensuring the door seals are sealing tightly and that humidity levels in the room are controlled can help prevent further moisture exposure. If the panel has deteriorated, a service evaluation would be needed to determine replacement options.
We understand your concerns about long-term reliability and cost. If you would like additional assistance, please reach out to us via Live Chat at Frigidaire.ca or call 1-800-265-8352, Monday through Friday 8:30 a.m. – 8:00 p.m. ET, and Saturday 9:00 a.m. – 6:00 p.m. ET. We’d be glad to review everything in detail and discuss available options.
We truly appreciate you bringing this to our attention and hope we can help improve your experience.
— Reed
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Excellent Machine
on January 2, 2026
Posted by: Ongom
Frigidaire never disappoints. I am always satisfied with this brand. Highly recommended.
I would recommend this to a friend!
Response from frigidaire.caBy Jessica, Online Outreach Specialist, January 5, 2026
Thank you for your kind feedback! We’re delighted to hear that your 19 Cu. Ft. Single-Door Refrigerator continues to meet your expectations and that you’re consistently satisfied with Frigidaire. We truly appreciate your recommendation! Should you have any additional questions or concerns, please don't hesitate to call us at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. ET, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Excellent Freezer
on December 23, 2025
Posted by: Bartlaw
Happy with - tons of room. Lots of ice can be made.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Just great
on December 20, 2025
Posted by: Oana
I bought this fridge less than a month ago and all the members of the family love it. I really love it is kind of countertop deep . Inside is full of space ready to fill it how you like it.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca