Customer reviews from frigidaire.ca
Frigidaire - 19 Cu. Ft. Single-Door Refrigerator - Stainless Steel
Average customer rating
3.9
(277 Reviews)
Rating breakdown 277 reviews
5 Stars
145
4 Stars
58
3 Stars
19
2 Stars
8
1 Star
47
75%of customers recommend this product.
(
191 out of
254)
Customer Reviews for Frigidaire - 19 Cu. Ft. Single-Door Refrigerator - Stainless Steel
Customer Rating
2
Nightmare
on June 21, 2021
Posted by: Nafisa
9 months later these beauties arrived. Except the pairing kit wasn't included! Now they will sit-in my garage for the remainder of the year!!!!
No, I would not recommend this to a friend.
Response from frigidaire.caBy Anna P. , Online Outreach Specialist, June 29, 2021
Hi Nafisa.
We regret to learn that your pairing kit was not included with your order and would like to connect with you directly to offer assistance. Please be on the lookout for an email correspondence from our team.
Best Wishes, Anna
We regret to learn that your pairing kit was not included with your order and would like to connect with you directly to offer assistance. Please be on the lookout for an email correspondence from our team.
Best Wishes, Anna
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Like the Ad says "Show Stopper"
on June 1, 2021
Posted by: 1yellowbrickroad
Purchased the twins 5 or 6 years ago, so not reviewing the latest model. We love the combination of the aesthetic and functionality. They have worked flawlessly and are quiet. The freezer is large enough to contain the side of beef we purchased in addition to our regular freezer items. And being counter depth we can easily organize contents and find what we need without orphaning items in the back. Definitely recommend.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
1
A nightmare to install
on May 6, 2021
Posted by: TACC
It finally came 9 months later because of Covid. That’s not the problem it came with NO installation instructions, what should have been easy and straight forward ended up being an all day affair with two installers and my husband looking for anything on the internet to help them. The Frigidaire website was useless, we couldn’t get the manual to download. Hopefully this isn’t a harbinger of things to come.
At this point I’m very unhappy and disgusted with Frigidaire, who sends a high end product like this with no instruction manual especially in this day and age when you can make one video and put it on the website.
Get with the program FRIGIDAIRE!!
At this point I’m very unhappy and disgusted with Frigidaire, who sends a high end product like this with no instruction manual especially in this day and age when you can make one video and put it on the website.
Get with the program FRIGIDAIRE!!
No, I would not recommend this to a friend.
Response from frigidaire.caBy R'Shaye, Online Outreach Specialist, May 18, 2021
We are truly sorry to learn of your installation experience. We strive for our consumers to have an effortless experience from the time purchase, to the time it is used in your home. There is some helpful information regarding the installation in the Owner's guide on pages 8-15. Should you have any questions about this beautiful appliance, please give us a call at 800-265-8352 Mon-Fri, 8:30 am - 8 pm EST.
-R'Shaye
-R'Shaye
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Is there a way to make the water dispense cold water?
on May 3, 2021
Posted by: Coopguy
I am wondering if the fridge water could be cold? Seems like a great Fridge other than the water isn't cold
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.ca
Customer Rating
1
Run away
on April 13, 2021
Posted by: Terrible fridge
Had this for 18 months was delivered months late and now it wont keep things cooler then 15. Called and oppp I’m out of warranty as it is only a year. Totally unacceptable. That this company would put out such crap. And very irresponsible of them. This is so much money and garbage.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Hailea, Online Outreach Specialist, April 16, 2021
We’re so sorry to hear your refrigerator isn’t cooling correctly, and let’s try a few steps to see if it can be easily resolved! Make sure the appliance is plugged into a direct circuit and not any type of GFCI; then double check that the breaker hasn’t been tripped. From there, open the refrigerator and locate the air vents to verify nothing is blocking them ensuring proper circulation. Now, we certainly want you to enjoy your appliance for many years to come, so please be on the lookout for a follow-up email from us shortly just in case those steps didn’t solve these concerns. – Hailea
Written by a customer while visiting frigidaire.ca