Customer reviews from frigidaire.ca
Frigidaire - 19 Cu. Ft. Single-Door Refrigerator - Stainless Steel
Average customer rating
3.9
(277 Reviews)
Rating breakdown 277 reviews
5 Stars
145
4 Stars
58
3 Stars
19
2 Stars
8
1 Star
47
75%of customers recommend this product.
(
191 out of
254)
Customer Reviews for Frigidaire - 19 Cu. Ft. Single-Door Refrigerator - Stainless Steel
Customer Rating
1
Look great, wished they worked great as well
on April 12, 2022
Posted by: sadbuyer
Bought this combo when I renovated my basement in 2017, first 3 years everything worked great. Last 2 years fridge started to freeze items and would not cycle and stay on all the time, been fixed multiple times and it's still breaking down. Do yourself a favor, if you are actually going to use these buy something else. Pictures are just eye candy for a faulty, non-reliable product. Quality control is non-existent.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Online Outreach Specialist, April 13, 2022
Hello! Thanks for reaching out. We really appreciate your candid feedback regarding your experience with your refrigerator and would be happy to see what we can do to help.
At your convenience, please take a moment to chat with us at www.frigidaire.com or contact us directly at 1-800-374-4432; Monday through Friday from 8:30am to 8:00pm EST, to see what solutions we might have to resolve your issues. Thank you, Courtney
At your convenience, please take a moment to chat with us at www.frigidaire.com or contact us directly at 1-800-374-4432; Monday through Friday from 8:30am to 8:00pm EST, to see what solutions we might have to resolve your issues. Thank you, Courtney
Written by a customer while visiting frigidaire.ca
Customer Rating
2
Good looking fridge, but it doesn’t work
on March 30, 2022
Posted by: Unhappy1
Immediately the lower section started freezing everything including the water filter. We have waited over a month for parts to arrive to hopefully fix this manufacturing issue. It indicates poor quality control.
No, I would not recommend this to a friend.
Response from frigidaire.caBy R'Shaye, Online Outreach Specialist, March 31, 2022
Hello,
Thank you for taking the time to share your feedback regarding your refrigerator. We apologize for the time it has taken for parts to come in. However, we are relived to learn that your parts and in and you're scheduled to have them installed. Please feel free to reconnect with us by calling 800-265-8352 Monday through Friday from 8:30 am-8 pm EST. -R'Shaye
Thank you for taking the time to share your feedback regarding your refrigerator. We apologize for the time it has taken for parts to come in. However, we are relived to learn that your parts and in and you're scheduled to have them installed. Please feel free to reconnect with us by calling 800-265-8352 Monday through Friday from 8:30 am-8 pm EST. -R'Shaye
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Beautiful and functions perfectly
on March 19, 2022
Posted by: Heens
Took 10 months to arrive because of Covid but was well worth the wait!!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Installation Measurements Wrong
on January 27, 2022
Posted by: JLRT
My contractor had read the installation instructions and prepared the space for our delayed delivery twin fridge/freezer. Once they arrived they learned that the depth measurements did not include the electric plug 3/4”. They ended up having to adjust everything to accommodate the error.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Nice unit…..but
on January 25, 2022
Posted by: DRock
Very nice unit…..but
With regards to the freezer….does the motor always run so loud ?
We had issues right out of the box with overheating issues which seemed to work itself out…but also since the beginning when the motor kicks on….it’s very loud…..a technician said that’s how they sound….what’s the decibel rating at its loudest?…it can’t be this loud can it ?
With regards to the freezer….does the motor always run so loud ?
We had issues right out of the box with overheating issues which seemed to work itself out…but also since the beginning when the motor kicks on….it’s very loud…..a technician said that’s how they sound….what’s the decibel rating at its loudest?…it can’t be this loud can it ?
Written by a customer while visiting frigidaire.ca
Customer Rating
1
Junk
on January 10, 2022
Posted by: Double L
We bought the best we could locally
This fridge freezer is a joke
The fridge freezer combo looks amazing but it makes such a loud water running noise it’s the conversation at our dinner parties
Frigidaire sent a repair guy that had no idea and Frigidaire doesn’t care
This fridge freezer is a joke
The fridge freezer combo looks amazing but it makes such a loud water running noise it’s the conversation at our dinner parties
Frigidaire sent a repair guy that had no idea and Frigidaire doesn’t care
If your looking for hi end appliances for your new home don’t entertain this nice look for poor quality
No, I would not recommend this to a friend.
Response from frigidaire.caBy Hailea, Online Outreach Specialist, January 12, 2022
Thank you for sharing your story with us, and we’re sorry to hear the noise level is less than satisfactory for you. This is certainly never the experience we’re striving to provide, but we’re glad a technician was able to visit and verify everything is operating correctly. If you ever have any other questions or concerns about one of your appliances, please don’t hesitate to reconnect with us through our Customer Support line at 1-800-265-8352 (M-F, 8:30AM-8PM EST) for additional assistance. ~ Hailea
Written by a customer while visiting frigidaire.ca
Customer Rating
1
No good
on December 16, 2021
Posted by: Allan52
Purchased this unit . not even 2 years old and the compressor went on it . This was my second Frigidaire refrigerator the other one lasted 5 years and the compressor went on this one also .
No, I would not recommend this to a friend.
Response from frigidaire.caBy Chris Smith, Online Outreach Specialist, December 17, 2021
Thank you for reaching out, Allan52! We want to apologize for the recent experience with the refrigerator. We’re going to look into this further for you. Please be on the lookout for an email from us. -Chris
Written by a customer while visiting frigidaire.ca
Customer Rating
1
Compressor issues
on November 29, 2021
Posted by: RH82
I really wanted this fridge to work as it is beautiful and functional BUT after 2 repair jobs in the last 2.5 years and a third irreparable malfunction 3 weeks ago I have had enough!!! In my attempts to find a replacement, as I have designed my kitchen for this model, I find that this a recurring problem for theses fridges regardless of the company. I can’t believe they keep selling them and with such high prices!!! Buyer Beware!!!!
No, I would not recommend this to a friend.
Response from frigidaire.caBy Hailea, Online Outreach Specialist, December 1, 2021
Hello, Rh82. Thank you for sharing your story with us, and we’re disheartened to hear you’ve had such a troubling experience with your refrigerator. This is certainly not the norm, and we’d love to work with you to see what options we may have to help. We’re available through our Customer Support line at 1-800-265-8352 (M-F, 8:30AM-8PM EST), and we look forward to hearing from you!
~ Hailea
~ Hailea
Written by a customer while visiting frigidaire.ca