Customer reviews from frigidaire.com
Frigidaire - 19 Cu. Ft. Single-Door Refrigerator - Stainless Steel
Average customer rating
4.5
(1,397 Reviews)
Rating breakdown 1,397 reviews
5 Stars
1,014
4 Stars
212
3 Stars
63
2 Stars
38
1 Star
70
Customer Reviews for Frigidaire - 19 Cu. Ft. Single-Door Refrigerator - Stainless Steel
Customer Rating
1
Awful products
on May 6, 2025
Posted by: DellyD
If they are nothing like the models before these good luck getting 4 years out of them! Purchased the fridge #FPRU19F8RF and freezer for our new build and costume cabinets. Disaster is the best way to describe the products. Go online and see the countless others like myself that are shipping for a replacement 4.5 years later.
Response from frigidaire.comBy Christian, Online Outreach Specialist, May 8, 2025
We’re truly sorry to hear about your disappointing experience with the FPRU19F8RF refrigerator and freezer. We understand how frustrating it must be, especially after investing in custom cabinetry and expecting long-term reliability. Your concerns are valid, and we take them seriously. We are continuously working to improve our product quality, and feedback like yours is crucial to that process. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
4
on May 1, 2025
Posted by: BrandiH
[This review was collected as part of a promotion.] The hose that carries water to the air filter came kinked from the manufacturer and it has to be replaced so that the water dispenser will work appropriately. The unit is brand new and it should not have this kind of issue.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Disappointed in new design
on April 29, 2025
Posted by: JEDJP
[This review was collected as part of a promotion.] I miss the old design which was better suited to a household rather than a restaurant kitchen. It had more room and better organized. But what can you do after 19 years and two very expensive repairs, when your freezer wont freeze and your fridge wont fridge 🤷♀️
Response from frigidaire.comBy Patrick, Online Outreach Specialist, May 2, 2025
It sounds like you’ve been through quite a bit with that fridge, and I can imagine how disappointing it must be to see a shift in design after so many years of reliability. It's tough when something that once worked perfectly for your household needs no longer meets the mark. I totally get why you miss the old design—it’s hard to replace that kind of comfort. After 19 years and expensive repairs, it’s definitely frustrating when things stop working the way they should. If there's anything we can do to help, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love this fridge!
on April 20, 2025
Posted by: Rosierov
[This review was collected as part of a promotion.] We recently built a new home and bought this refrigerator. We love that it is wide, but not too deep. We can see everything in it and food doesn't get "lost" in the back and you aren't searching forever to find what you need. I would definitely recommend it.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Plenty of space
on April 19, 2025
Posted by: Playitagainjohn
[This review was collected as part of a promotion.] This is a taller refrigerator than my previous Frigidaire and the design provides extra space by having storage right down to the bottom of the refrigerator. It is not as deep but overall provides more storage than it’s predecessor. The water dispenser is a nice feature and it does no take up any room.
Written by a customer while visiting frigidaire.com
Customer Rating
5
All Refrigerator
on April 10, 2025
Posted by: JinnyM
[This review was collected as part of a promotion.] I love my new refrigerator. Plenty of space and easy to keep clean.
Response from frigidaire.comBy Lauren, Online Outreach Specialist, April 10, 2025
Good day! Thank you so much for sharing your kind words! We're thrilled to hear that you’re loving your new refrigerator and finding it both spacious and easy to clean — that's exactly what we hope for. If you have questions, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST and Saturday 9am–6pm ET, and we will be happy to assist.
Best Regards,
Lauren
Best Regards,
Lauren
Written by a customer while visiting frigidaire.com
Customer Rating
3
Nice features, limited space
on April 6, 2025
Posted by: Zzzzzzzzzdoc
[This review was collected as part of a promotion.] The new fridge has much more limited shelf locations and drawer size compared to our last Frisgidaire.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, April 7, 2025
Hello, Zzzzzzzzzdoc! I’m sorry to hear that the new fridge isn’t meeting your expectations in terms of shelf locations and drawer size. It must be disappointing to lose some of the convenience and space you had in your previous model, especially when you were hoping for an upgrade. I completely understand how important it is to have the right storage options for your needs.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great fridge with many options
on April 3, 2025
Posted by: CCW15
[This review was collected as part of a promotion.] I had the previous model of this fridge, but when it had been 10 years, I sold it and upgraded to this new model. I like that I can fit many gallons of milk in it, and it has a lot of storage space in the door. The bottom drawers are smaller than the previous model, but I guess that's because the door shelves are deeper. I chose not to use the water feature, but it's there if you want a cold water dispenser. Overall, it's a great fridge. If I could change one thing though, it would be to keep the door shorter like the previous model. The door comes to just a couple of inches from the floor. I keep banging my feet when I open or close the door.
Written by a customer while visiting frigidaire.com