Customer reviews from frigidaire.ca
Frigidaire - 19 Cu. Ft. Single-Door Refrigerator - Stainless Steel
Average customer rating
3.9
(277 Reviews)
Rating breakdown 277 reviews
5 Stars
145
4 Stars
58
3 Stars
19
2 Stars
8
1 Star
47
75%of customers recommend this product.
(
191 out of
254)
Customer Reviews for Frigidaire - 19 Cu. Ft. Single-Door Refrigerator - Stainless Steel
Customer Rating
1
Worst Fridge Ever!
on December 28, 2023
Posted by: Angry Customer 888
If i could give 0 stars I would. In the last 2 years, I have had a dozen service calls on the fridge. It stopped getting cold. 2 compressors replaced as well as other components. It would work for a little bit after each repair (or not at all) and die again. After the last call, the service people looking over all the notes figuree reason was, internal leak that is unfixable. Meaning, after only a little over 2 years, i have to pay out of pocket for a brand new fridge. It also doubled in price since I last purchased it. Stay away if possible.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Christi, Online Outreach Specialist, December 29, 2023
Thank you for bringing this to our attention, and we're sorry to hear that the appliance did not live up to your expectations, Angry Customer 888. Our team will evaluate your review to help implement future design improvements to our product lines. Knowing what is most important to our family only helps us design more products with a better understanding of what is needed for you. Please know that we strive to produce quality products, and your feedback does not go unnoticed. While we were unable to locate any contact with us pertaining to your concerns, we would like to ensure that you are properly assisted and that your appliance is performing as designed. So that we can do so, please chat with us by going to www.frigidaire.com or call us at 800-265-8352 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will dive right in. We look forward to speaking with you! - Christi
Written by a customer while visiting frigidaire.ca
Customer Rating
3
Blew hot air 2 days after we turned it on
on December 27, 2023
Posted by: Turtle lake house
Not really sure why, but we had to frantically remove all our food out of the fridge only two days after turning the fridge on. It started blowing warm-hot air into the fridge and everything was getting cooked inside the fridge. Other than that, it has been working fine but we are worried it will happen again when we are not at home and all our food will spoil.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Jessica, Online Outreach Specialist, December 28, 2023
Hi there, valued customer! Thank you for making time to provide us with your feedback. We apologize that you had this experience with your new unit. Usually, it needs 24hrs to be open to get the unit starting to cool, if you happen to experience this same issue don't hesitate to reach back to us via Live Chat or by phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.-8 p.m. EST.
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Looks amazing
on December 20, 2023
Posted by: brad1520
I bought the stand alone fridge and freezer with the trim and pairing kit. Aside from the sleek design and look, the functionality seems great. So far so good!!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
1
Water tastes horrible
on December 9, 2023
Posted by: JSUP
I have replaced the filter now, and the water tastes absolutely horrible. We can't figure it out. We also have it set at 1 C and its not 1 C
No, I would not recommend this to a friend.
Response from frigidaire.caBy Jessica, Online Outreach Specialist, December 11, 2023
Hi there, valued customer! Thank you for making time to provide us with your feedback. We are saddened to know that this has been your experience with your unit. Should you need help in the future, feel free to reach out us here or via Live Chat or by phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.-8 p.m. EST.
Written by a customer while visiting frigidaire.ca
Customer Rating
5
fridge review
on December 4, 2023
Posted by: kinara
looks good and works well. will certainly recommend this
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Update from 2009 models
on November 26, 2023
Posted by: CynthiaL
We originally had the 2009 models by Frigidaire Professional. We decided on the same models primarily because of the size of our opening but also because the originals lasted as long as they did. The 2023 model has more depth in the door storage but less depth in the shelving. It's a pro and a con. The water dispenser in the fridge leaked in the first model we received (we got a replacement) and if that happens again, it's a headache. The baskets and brackets don't seem as sturdy. I worry they will break more easily. It is not noisy at all but we've only had it 1 month. It looks very nice in our kitchen.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Fridge showed up with a light fixture defect by the water dispenser
on November 7, 2023
Posted by: Hiscoca
Fridge looks great. Holds lots of food and is organized nicely
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
1
Fridge shaking and making loud noise first day it was plugged in
on October 26, 2023
Posted by: Michelle123
We installed this brand new fridge along with the freezer and trim kit this weekend. As soon as we plugged it in, the fridge started shaking badly making a loud noise everytime the compressor turns on. Very disappointing that the fridge is malfunctioning the first day it was ran considering the price we paid. I reached out to customer service 5 days ago by email, and then again by phone and have yet to receive a call from any service company to come look at the fridge.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Jessica, Online Outreach Specialist, October 27, 2023
Hi our valued customer! We appreciate you stopping by to share your feedback with us and bringing your concerns to our attention. You will see the normal operating sound on page 21 of the Complete Owner's Guide manual for noise issue. If this does not resolve the issue, please contact us via Live Chat or call us at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.ca