Customer Reviews for Frigidaire - 19 Cu. Ft. Single-Door Refrigerator - Stainless Steel
Customer Rating
5
Refrigerator
on January 28, 2024
Posted by: Tanyakurt
I bought the fridge and freezer combo. They are fabulous. Lots of space and they are very lit up on the inside. Everything is very easy to see and get to. The only thing I didn't like are the plastic legs that come on them. They break very easily when adjusting the height. But overall they are beautiful.
I absolutely love this fridge. Would definitely recommend. Only thing that I have not been impressed with is the water dispenser malfunctioned once, however the problem corrected itself the next day and has been working great since.
This fridge is a complete disaster. Not only did the appliance fail right out of the box, but Frigidaire's refusal to replace it and insistence on extensive and costly repairs showcase a total lack of customer care. We are now a month in and still no working fridge. Avoid this brand if you value your money and sanity!
No, I would not recommend this to a friend.
Response from frigidaire.caBy Maria, Online Outreach Specialist, January 15, 2024
We're sorry that this has been your experience with our product and brand, Amelie. Please know that Frigidaire strives to provide the most reliable products and services for our consumers and we hate that we were not able to deliver those results for you. Upon checking, we've seen that you've been in contact with our customer care team towards the resolution. For any additional assistance you may require, please do reconnect with us at 1-(800) 265-8352 Monday-Friday 8:30 am- 8:00 pm EST. - Maria
Crisper drawers are always loose and look crooked. Door squeaks when opening and closing. Freezer model was also damaged at factory.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Christian, Online Outreach Specialist, January 9, 2024
We are sorry your experience with your refrigerator didn’t match your expectations. Please know this is not the effortless experience we strive for, and if you give us a chance, we would like the opportunity to investigate your concerns further to properly assist you. At your convenience, please don't hesitate to connect with us via phone at 1-800-265-8352, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Our old fridge had a "catastrophic failure" according to the service rep, so we were looking for another "all fridge" unit. We came across this item and it was exactly what we were looking for. Our sales rep was very helpful in helping us with our selection. Nice and bright inside with the LED lights and we enjoy the flexibility with adjustable shelves and door bins.
We've loved this full size fridge, full size freezer set in 3 homes. The water option in the fridge is great. Only problem is ice maker - we can't seem to get it to work... Makes noise but no ice.
We needed to update our fridge so we went with this model and it’s soo nice! There is tons of room inside, the interior has lots of lighting and nice features. Touchscreen setting/temperature adjuster. Water dispenser. Bright lighting, love love love!