Customer Reviews for Frigidaire - 19 Cu. Ft. Single-Door Refrigerator - Stainless Steel
Customer Rating
1
Fridge is brand new and it’s NOT cooling. We are unable to use. We are still waiting after 1 month with NO fridge to use and there’s been no replacement…we’re just sitting waiting for information and it’s very frustrating:-(
on February 21, 2024
Posted by: Waitingforaction
The fridge looks beautiful from the outside next to the freezer. Sadly it’s brand new and does not work. Started off feeling cool and then discovered all our food was too warm…family all ended up with upset stomachs. Food was spoiled and we needed to throw away all the contents $$ costly. After 1 month we are still waiting without any news on a replacement?
No, I would not recommend this to a friend.
Response from frigidaire.caBy Maria, Online Outreach Specialist, February 23, 2024
We would like to sincerely apologize that this has been your experience with your refrigerator. Please know that this is never how we wanted things to go for you. We strive to provide the most reliable products and services for our consumers, and we hate that we were unable to deliver those results for you. While we were unable to locate any contacts pertaining to your concern based on the information provided, we would like to ensure that your refrigerator will work as designed. At your convenience, please reach out to us at 1-(800) 265-8352 Monday-Friday 8:30 am- 8:00 pm EST. - Maria
Fridge is great, very practical drawers and shelves. Unfortunately a crisper arrived damaged and just awaiting a replacement (no issues getting it replaced, just time).
I love it, beside the freezer they look like beautiful pieces of furniture. We also have the Frigidaire Professional stove and the Frigidaire Gallery dishwasher and microwave. When the kitchen Reno is fully completed in about 8 weeks, it will be stunning.
The water isn't cold after you fill a bottle larger than 10 oz
No, I would not recommend this to a friend.
Response from frigidaire.caBy Maria, Online Outreach Specialist, February 16, 2024
Thank you for sharing your feedback and experience with us, Kally. Our number one goal is customer satisfaction, and your feedback will help us understand our strengths and identify areas for growth. If there is anything we can do to provide you any assistance, please let us know! You can reach us at 1-(800) 265-8352 Monday-Friday 8:30 am- 8:00 pm EST. - Maria
Bought this to replace the Frigidaire we had that was finished after only 3 years. We had no choice as this is the only model that fits into the allotted space in the kitchen. Not impressed with Frigidaire.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Jessica, Online Outreach Specialist, February 7, 2024
Hi there, valued customer! Thank you for making time to provide us with your feedback. We are saddened to know that your experience didn't match your expectations. We value all feedback as it can help with future products to come. Knowing what is most important to our family only helps us to design more products with better understanding of what is needed for you. Should you need help in the future, feel free to reach out us here or via Live Chat or by phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.-8 p.m. EST.