Customer reviews from frigidaire.ca
Frigidaire - 19 Cu. Ft. Single-Door Refrigerator - Stainless Steel
Average customer rating
3.9
(277 Reviews)
Rating breakdown 277 reviews
5 Stars
145
4 Stars
58
3 Stars
19
2 Stars
8
1 Star
47
75%of customers recommend this product.
(
191 out of
254)
Customer Reviews for Frigidaire - 19 Cu. Ft. Single-Door Refrigerator - Stainless Steel
Customer Rating
4
Nice Fridge
on August 7, 2026
Posted by: tassmac
Love the addition of the water dispenser. Lots of shelves.
Response from frigidaire.caBy Reed, Online Outreach Specialist, August 10, 2026
Hi tassmac, thank you for taking the time to share your wonderful feedback! We're delighted to hear that you're enjoying your Frigidaire Single-Door Refrigerator. It's great to know that you appreciate the convenient water dispenser and the generous shelf space.
Thank you for choosing Frigidaire, and we hope you continue to enjoy your refrigerator for years to come. If you ever have any questions or need assistance with your appliance, please connect with us through live chat at Frigidaire.ca or call us at 1-800-265-8352, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
Thank you for choosing Frigidaire, and we hope you continue to enjoy your refrigerator for years to come. If you ever have any questions or need assistance with your appliance, please connect with us through live chat at Frigidaire.ca or call us at 1-800-265-8352, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Great features
on August 1, 2026
Posted by: Jadwiga
I bought a little over a month ago and absolutely love it
I would recommend this to a friend!
Response from frigidaire.caBy Maria, Online Outreach Specialist, August 5, 2026
Thank you for taking the time to share your wonderful feedback! We are delighted to hear that you are absolutely loving your new refrigerator.
It's great to know that you are enjoying its features and that it has been a positive addition to your home. We strive to design appliances that combine convenience, performance, and reliability, and we're pleased that your refrigerator is meeting your expectations.
Thank you for choosing Frigidaire. We hope your refrigerator continues to provide reliable performance and convenience for many years to come. If you ever have any questions or need assistance with your appliance, please don't hesitate to contact us through Live Chat at Frigidaire.ca or by calling 1-800-265-8352, Monday through Friday from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
It's great to know that you are enjoying its features and that it has been a positive addition to your home. We strive to design appliances that combine convenience, performance, and reliability, and we're pleased that your refrigerator is meeting your expectations.
Thank you for choosing Frigidaire. We hope your refrigerator continues to provide reliable performance and convenience for many years to come. If you ever have any questions or need assistance with your appliance, please don't hesitate to contact us through Live Chat at Frigidaire.ca or by calling 1-800-265-8352, Monday through Friday from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Awesome Unit
on July 24, 2026
Posted by: Christine s
Love my Frigidaire professional that’s replacing the same unit I purchased in 2013. The door is very roomy so the show are a little narrower. Lots of space to see everything that’s inside. The only thing that’s really missing is the name on the outside lol
I would recommend this to a friend!
Response from frigidaire.caBy Rox, Online Outreach Specialist, July 27, 2026
Hi, Christine s! Thank you for sharing your wonderful feedback! We're thrilled to hear that your new Frigidaire Professional refrigerator has lived up to your expectations and is a worthy replacement for the one you enjoyed for so many years. It's great to know you're enjoying the spacious interior and improved visibility. We also appreciate your lighthearted comment about the exterior branding—feedback like yours helps us continue improving our products. If you ever have any questions or need assistance, please connect with us via live chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
-Rox
-Rox
Written by a customer while visiting frigidaire.ca
Customer Rating
1
Serial Defects - Do Not Buy!
on July 21, 2026
Posted by: Defeated Purchaser
I bought the side-by-side Fridge and Freezer in April 2023. The compressor in the fridge was replaced in the summer of 2023 and then failed entirely in August 2024. The fridge was replaced in November 2024 via claim in accordance with Quebec's legal warranty and that new fridge is now leaking water after less than 2 years The matching freezer failed in January 2026 and was also replaced following a claim based on legal warranty. At this point, it is not bad luck or a coincidence but seems to be a systemic failure in manufacturing.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Reed, Online Outreach Specialist, July 22, 2026
Hi valued customer, thank you for taking the time to share your feedback. We're truly sorry to hear about the repeated issues you've experienced with both your Frigidaire Single-Door Refrigerator and matching Freezer. We understand how frustrating and disappointing it must be to encounter multiple repairs and replacements over the years, especially after expecting reliable performance from your appliances.
We sincerely apologize for the inconvenience these recurring issues have caused. We appreciate you providing the detailed history of your experience, as feedback like yours is important and helps us better understand our customers' concerns.
We'd like the opportunity to review your current refrigerator's water leak and your service history in more detail. Please connect with us through live chat at Frigidaire.ca or call us at 1-800-265-8352, Monday–Friday, 8:30 AM–8:00 PM ET, and we'll be happy to assist you further. — Reed
We sincerely apologize for the inconvenience these recurring issues have caused. We appreciate you providing the detailed history of your experience, as feedback like yours is important and helps us better understand our customers' concerns.
We'd like the opportunity to review your current refrigerator's water leak and your service history in more detail. Please connect with us through live chat at Frigidaire.ca or call us at 1-800-265-8352, Monday–Friday, 8:30 AM–8:00 PM ET, and we'll be happy to assist you further. — Reed
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Greta fridge
on July 20, 2026
Posted by: ChefDavid
Recently replaced our older Professional series refrigerator, loving the water dispenser, However, the older model had one more shelf, which I miss... All in all, still an amazing product.
I would recommend this to a friend!
Response from frigidaire.caBy Patrick, Online Outreach Specialist, July 22, 2026
Hi ChefDavid!
Thank you for sharing your feedback! We're happy to hear that you are enjoying your Frigidaire refrigerator and that the water dispenser and overall performance have been great features for you. We appreciate your continued support and are glad that your new appliance has been a positive addition to your home.
We also appreciate your feedback regarding the shelf configuration. Comments like yours are valuable and help us better understand our customers' experiences and preferences.
Thank you for choosing Frigidaire. If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for sharing your feedback! We're happy to hear that you are enjoying your Frigidaire refrigerator and that the water dispenser and overall performance have been great features for you. We appreciate your continued support and are glad that your new appliance has been a positive addition to your home.
We also appreciate your feedback regarding the shelf configuration. Comments like yours are valuable and help us better understand our customers' experiences and preferences.
Thank you for choosing Frigidaire. If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Great appliance
on June 18, 2026
Posted by: happily retired owner
I bought this refrigerator a little over 1 month ago and I am very happy with the product. Interior is very bright and motor and/or compressor are very quiet.
I would recommend this to a friend!
Response from frigidaire.caBy Ruth, Online Outreach Specialist, June 19, 2026
Hi there. Thank you for sharing your feedback! We're delighted to hear that you’re enjoying your new Frigidaire refrigerator. It’s great to know that you appreciate the bright interior and quiet operation. We strive to create appliances that combine convenience, performance, and a comfortable experience in your home.
Thank you for choosing Frigidaire, and we hope your refrigerator continues to serve you well for many years to come!
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Thank you for choosing Frigidaire, and we hope your refrigerator continues to serve you well for many years to come!
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Great refrigerator
on June 13, 2026
Posted by: Great fridge
Love this fridge but 12 days after we moved into our new build it started making a loud noise like a fan clicking. It continued for a week until it was assessed by warranty and fixed. It was so loud we had difficulty sleeping as we could hear it upstairs. It was an easy fix per the repair guy and I still love this fridge.
I would recommend this to a friend!
Response from frigidaire.caBy Reed, Online Outreach Specialist, June 16, 2026
Hi there,
Thank you for sharing your feedback. We’re glad to hear you love your refrigerator overall, and we’re sorry to hear about the loud fan noise you experienced shortly after your move-in, especially given how disruptive it was. We’re happy to know the issue was assessed under warranty and resolved, and that the repair was straightforward. It’s great to hear you’re still enjoying your fridge.
For any future assistance, please contact our support team via live chat at Frigidaire.ca or by phone at 1-800-265-8352, Monday–Friday, 8:30am–8:30pm ET.
— Reed
Thank you for sharing your feedback. We’re glad to hear you love your refrigerator overall, and we’re sorry to hear about the loud fan noise you experienced shortly after your move-in, especially given how disruptive it was. We’re happy to know the issue was assessed under warranty and resolved, and that the repair was straightforward. It’s great to hear you’re still enjoying your fridge.
For any future assistance, please contact our support team via live chat at Frigidaire.ca or by phone at 1-800-265-8352, Monday–Friday, 8:30am–8:30pm ET.
— Reed
Written by a customer while visiting frigidaire.ca
Customer Rating
1
The fridge that sounds like a helicopter
on June 6, 2026
Posted by: 64Miles
It worked great for about 4 weeks.
Then it started to make an incredibly loud noise when the fan runs. We have an open concept home, and my wife keeps getting headaches from the annoying sound. The repairman has been here once, and we are waiting for him to return again
Then it started to make an incredibly loud noise when the fan runs. We have an open concept home, and my wife keeps getting headaches from the annoying sound. The repairman has been here once, and we are waiting for him to return again
No, I would not recommend this to a friend.
Response from frigidaire.caBy Reed, Online Outreach Specialist, June 8, 2026
Hi there,
Thank you for sharing your experience. We’re sorry to hear that your appliance started operating loudly after only a few weeks and that it has become disruptive in your home, especially in an open-concept space where noise can be more noticeable.
We can see that you are already working with our Consumer Care Team regarding this matter and that a service technician has been involved. Since the issue is ongoing and a follow-up visit is pending, they are best positioned to continue tracking your case and coordinating further repair support.
For updates or additional assistance, please continue working with the Consumer Care Team through live chat at Frigidaire.ca or by calling 1-800-265-8352, Monday–Friday, 8:30 a.m.–8:00 p.m. ET.
We appreciate your patience as this is being addressed.
— Reed
Thank you for sharing your experience. We’re sorry to hear that your appliance started operating loudly after only a few weeks and that it has become disruptive in your home, especially in an open-concept space where noise can be more noticeable.
We can see that you are already working with our Consumer Care Team regarding this matter and that a service technician has been involved. Since the issue is ongoing and a follow-up visit is pending, they are best positioned to continue tracking your case and coordinating further repair support.
For updates or additional assistance, please continue working with the Consumer Care Team through live chat at Frigidaire.ca or by calling 1-800-265-8352, Monday–Friday, 8:30 a.m.–8:00 p.m. ET.
We appreciate your patience as this is being addressed.
— Reed
Written by a customer while visiting frigidaire.ca