Customer reviews from frigidaire.com
Frigidaire - 19 Cu. Ft. Single-Door Refrigerator - Stainless Steel
Average customer rating
4.5
(1,396 Reviews)
Rating breakdown 1,396 reviews
5 Stars
1,013
4 Stars
212
3 Stars
63
2 Stars
38
1 Star
70
Customer Reviews for Frigidaire - 19 Cu. Ft. Single-Door Refrigerator - Stainless Steel
Customer Rating
1
Bad
on May 8, 2021
Posted by: Fogking
[This review was collected as part of a promotion.] I used just 2 weeks and light sensor was not working.
Also the trim wasn't installed. So I have to to remove all foods out when they install it.
Uncomfortable
Also the trim wasn't installed. So I have to to remove all foods out when they install it.
Uncomfortable
Response from frigidaire.comBy R'Shaye, Online Outreach Specialist, May 10, 2021
Hello,
While we love to hear from our extended family. We don't like when they are unhappy with their appliances. We are happy that our service provider was able to resolve this matter quickly. Please know we are here should you need additional assistance. You can even chat with our live chat team here Mon-Fri, 8:30 am - 8 pm EST.
-R'Shaye
While we love to hear from our extended family. We don't like when they are unhappy with their appliances. We are happy that our service provider was able to resolve this matter quickly. Please know we are here should you need additional assistance. You can even chat with our live chat team here Mon-Fri, 8:30 am - 8 pm EST.
-R'Shaye
Written by a customer while visiting frigidaire.com
Customer Rating
5
Worth the wait!
on May 7, 2021
Posted by: Tara in Hot Springs
[This review was collected as part of a promotion.] We waited for over a year for the new model to come out and we couldn’t be more pleased
Response from frigidaire.comBy Anna P. , Online Outreach Specialist, May 11, 2021
Hi Tara in Hot Springs!
1) Thank you so much for your patience while we worked through the Covid delays with our production!
2) We are gleefully cheering on our end that you now have your pair and are loving them so much.
3) You have made excellent use of the storage capacity.
Should you ever need to reach us for any reason, be sure to contact us directly. Our customer service team may be reached via Live Chat at Frigidaire.com or you may call 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST).
Best Wishes, Anna
1) Thank you so much for your patience while we worked through the Covid delays with our production!
2) We are gleefully cheering on our end that you now have your pair and are loving them so much.
3) You have made excellent use of the storage capacity.
Should you ever need to reach us for any reason, be sure to contact us directly. Our customer service team may be reached via Live Chat at Frigidaire.com or you may call 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST).
Best Wishes, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
5
Spacious and attractive
on May 4, 2021
Posted by: Weesie125
[This review was collected as part of a promotion.] Love this fridge! It’s perfect for our active family and lifestyle. You can easily see the food that is in the fridge and it’s accessible. The water dispenser is an added bonus. With three growing boys in the house, this is a lifesaver!
Response from frigidaire.comBy Anna P. , Online Outreach Specialist, May 5, 2021
We love seeing our owners happy! Thank you for sharing your favorite features of the refrigerator and how it supports your busy family.
Should you ever need to reach us in the future, our team can be reached via Live Chat on our website or by calling 1-877-435-3287 Mon-Fri, 8:30am - 8pm (EST).
Best Wishes, Anna
Should you ever need to reach us in the future, our team can be reached via Live Chat on our website or by calling 1-877-435-3287 Mon-Fri, 8:30am - 8pm (EST).
Best Wishes, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
5
Sleek look
on May 2, 2021
Posted by: Dunn4850
[This review was collected as part of a promotion.] These were so hard to find due to covid but got the refrigerator & freezer to replace the older models that we purchased 15 years ago. They are beautiful. They are bigger than previous models & the added features are wonderful. Slide out shelves, the lighting, the door open alarm, water dispenser.....can’t say enough about this product for the price!! Frigidaire appliances have outdone themselves!
Response from frigidaire.comBy Anna P. , Online Outreach Specialist, May 5, 2021
Music to our ears Dunn4850! Thank you so much for your patience while waiting on this pair, we certainly did experience delays. Although the wait was unpleasant, we are delighted to learn that you are loving the new design so much. It's vital that we know if consumers are enjoying new designs or features and find them valuable.
Should you ever want to contact us the future, our customer service team may be reached via Live Chat at Frigidaire.com or you may call 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST).
Best Wishes, Anna
Should you ever want to contact us the future, our customer service team may be reached via Live Chat at Frigidaire.com or you may call 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST).
Best Wishes, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
2
After using my internal water dispenser, I have a water leaked it pours out from the bottom.
on April 28, 2021
Posted by: Dbma
[This review was collected as part of a promotion.] After using my internal water dispenser, water leaks out from the bottom!!!
Response from frigidaire.comBy Anna P. , Online Outreach Specialist, April 28, 2021
Thank you for taking the time to reach out to us to make us aware of this concern. I can certainly understand that you would like this matter resolved quickly.
Please be on the lookout for an email correspondence from our team. We do apologize for any inconvenience you have incurred. If needed, our customer service team can be reached via Live Chat at Frigidaire.com or by calling 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST).
Kindly, Anna
Please be on the lookout for an email correspondence from our team. We do apologize for any inconvenience you have incurred. If needed, our customer service team can be reached via Live Chat at Frigidaire.com or by calling 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST).
Kindly, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
5
Beautiful and Functional!
on April 9, 2021
Posted by: DM3JAM
We got the refrigerator and freezer (twins) set about a week ago and absolutely love it. Had to share a review for anyone else considering these for their kitchen. TL;DR? Buy them and thank me later.
First, they are gorgeous in our new kitchen. (We're about 90% done with a complete kitchen remodel.) Even though we've only had them a week, every single friend that has walked into our kitchen over that time immediately first comments on the Twins. They make a heck of a visual statement in the room. Beautiful design, clean lines, perfect fit with the trim kit. They are beautiful.
Second, you can tell they are built to last. The doors have an amazingly strong/sturdy feel when you open them. (A neighbor commented on this specifically yesterday.)
Third, there are great features throughout the unit. The settings are a digital touch configuration that disappears until you touch them (see video). The produce drawer has a filter that absorbs the gases from produce that make them ripen and spoil faster so that your produce stays crisp and fresh longer. Sliding drawer makes low items easy to reach without stooping at all. The water dispenser is tucked neatly inside the unit and pops out with the touch of a finger to literally accommodate ANY size glass or reusable water bottle. And the filtration system that captures smells actually works. We had some decently pungent takeout leftovers in it for the first three days we owned it and you would never know it. It was quite impressive.
We're glad these capped off our new kitchen. Best decision ever!
(click to see the video)
Response from frigidaire.comBy Derrick , Online Outreach Specialist, April 12, 2021
Hello, DM3JAM. We love hearing how much you’re enjoying your new appliances! We’re over the moon to learn how much you’re loving the great features and design of the “twins”. We work hard every day to make sure owners like you have everything you need. Don’t hesitate to reach out via Live Chat if you need anything. Thanks again for making us part of your household! -Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
nice product
on April 5, 2021
Posted by: ANant
[This review was collected as part of a promotion.] The nice product must buy it I bought it 1 month ago
Response from frigidaire.comBy Anna P. , Online Outreach Specialist, April 27, 2021
Thank you for choosing Frigidaire ANant! We are delighted to welcome you to our extended family. If you have not already, be sure to send in your registration card.
Should you ever need to contact us in the future, our customer service team may be reached via Live Chat at Frigidaire.com or you may call 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST).
Kindly, Anna
Should you ever need to contact us in the future, our customer service team may be reached via Live Chat at Frigidaire.com or you may call 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST).
Kindly, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great fridge with tons of storage
on March 24, 2021
Posted by: Ckummer15
[This review was collected as part of a promotion.] We just upgraded to the new “tall twins” in our kitchen. We have had the previous set for almost 4 years and have loved it and were just as excited to get the updated version. This fridge/freezer combo is unbeatable for storage and a show stopper when people come to our house. Everyone comments on how amazing it looks and the storage capacity. We have three small boys now, but I know as they grow we will be so grateful to have this space to store all the food to feed three hungry boys constantly. A few features that I love are the filtered water dispenser in the fridge, the soft freeze drawer in the freezer, and the ice maker with double bins to store extra ice. It’s so great for entertaining to be able to have all that ice.
The only disappointment I had is in comparison to the old model. The old model had significantly more storage solutions that aren’t an option with this new model. The freezer had 3 separate storage drawers and a fold out drawer in the door. This was clutch for organization. The fridge has the same amount of drawers but the bottom one previously was much larger with bucket inserts that were amazing for separating your fruits and veggies and also the storage solutions in the door have changed. Previously they were wider and could fit 2 rows of condiments in each, while these are less interchangeable and much slimmer. It also previously had fold out drawers in the door that I loved and are no longer an option. These complaints are only a negative when I am comparing them to the old model of this fridge. In comparison to any other fridge I have owned, this is still far superior.
(click to see the video)
Response from frigidaire.comBy Derrick, Online Outreach Specialist, March 26, 2021
Great to hear from you, Ckummer15! We appreciate the detailed feedback. We’re so excited to hear how much you’re loving your new “twins” and what an asset it’s going to be for your family in the future. Your comments are vital to ensure continuous improvement in our products. Remember we’re always available to support you in any way you need via live chat. Thanks again for making us part of your household, again! -Derrick
Written by a customer while visiting frigidaire.com