I’m sick of it!, I love all the 5 star reviews from people who have just purchased it and haven’t had it too long. Mine is 5 years old in August and has had 3 door seals, 2 electronic control boards and an evaporator, thank god for my extended warranty! Still to this day the stuff on the top freezes and the temperature is all over the map, usually running between 26f to 42f depending on what shelf the thermometer is on. The shelves are great and it’s a great looking fridge but that’s where it ends!
No, I would not recommend this to a friend.
Response from frigidaire.caBy Ruth, Online Outreach Specialist, July 31, 2024
Hi, Shane. We're so sorry to hear you feel this way. We hope you understand that there are many factors beyond the control of the manufacturer that may affect the performance or longevity of an appliance and its parts. It is virtually impossible for us to control what occurs after our appliances leave our facilities. However, we are always here to help; just connect with us via phone at (800) 265-8352 Mon-Fri, 8:30 a.m.–8:00 p.m. EST, and we'll be happy to assist. Best Regards, Ruth
Bought this as part of a builder's package and we took possession of the home over a month ago. Since then, the door sensor keeps beeping as it the door was left open. So we have to constantly push the door hard and push it again twice ... EVERY SINGLE TIME. Not impressed so far while we get the run around with the appliance store/builders/sub-contractor repair company.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Jaycee, Online Outreach Specialist, July 23, 2024
We greatly appreciate you taking the time to provide us with feedback.
We would like to sincerely apologize for the disappointment and troubles you've been experiencing with your single-door refrigerator in such a short time. Please know that this is never the kind of experience we would want you to have with us. We take great satisfaction in meeting your high standards for quality, and we apologize for any inconvenience this may have caused. This alert indicates the door has been open for 5 minutes or more. The 'DOOR OPEN' LED illuminates, and the audible alert sounds until the door is closed. You can turn off the audible alert by pressing 'DOOR OPEN' or by closing the door. If the door is ajar for 5 minutes, the interior light turns off.
If there is anything we can do to improve your experience and have any specific assistance with the appliance, feel free to connect with us on a call by dialing 1-800-265-8352, Monday-Friday 8:30 a.m.–8:00 p.m. EST, and we will exhaust all our options to help you.
Now this is a fridge !! we have had alot of fridges but this one is our favorite plenty of storage nice controls water dispenser is a little bit odd but after you learn to use it it's good. The vegetable compartment keeps the produce fresh l9nger than our other fridge, plenty of storage Too you won't be disappointed
Have had the evaporator changed twice and now it is broken again and needs another evaporator. It seems that this is now an annual repair. what is wrong here? Would never buy this product again.
Response from frigidaire.caBy Jaycee, Online Outreach Specialist, July 4, 2024
Thank you for taking the time to provide us with your feedback and for bringing this to our attention. It is so unfortunate that you have had this experience with your refrigerator in such a short time. We strive to produce quality products, and your feedback does not go unnoticed. We understand that there are no number of words that can change your views and experience at this time, but rest assured, we are going to work closely with our technicians to resolve the problem with your refrigerator and are committed to delivering the evaporator part that is needed for the repair as quickly as possible. Customer care is a big deal, and it is important to me that you have access to the best available. For any further help needed, please do not hesitate to connect with us here via Live Chat or call us by phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8:00 p.m. EST, and we will be happy to assist. Best Regards, Jaycee