Customer Reviews for Frigidaire - 19 Cu. Ft. Single-Door Refrigerator - Stainless Steel
Customer Rating
3
on February 14, 2022
Posted by: McManor
[This review was collected as part of a promotion.] We were so excited to get the single refrigerator and freezer. Unfortunately just a few weeks from installation, our refrigerator stopped cooling and currently does not get below 50 degrees. We had to wait a week for a repair person to come take a look at it. He literally looked at the information on the sticker inside the door and told me he would get parts ordered and hopefully be back in a week. Very disappointing. Thank goodness for our local store where we purchased it....they have been so helpful getting us a repair person. The space is amazing in both the refrigerator and freezer and they look beautiful in our new kitchen. I am just hoping they eventually get the refrigerator repaired....I have heard horror stories about this new version they are selling.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, February 16, 2022
Hi, McManor!
Thanks for sharing your experience! We're sorry to hear you started to have some issues with your fridge so soon! It looks like you are currently getting assistance through your retailer and we have an open repair dispatch for you, as well. We want to ensure this is resolved for you as soon as possible so you can fully enjoy your beautiful new kitchen! If you need any additional assistance from us, please reach out by Live Chat or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST so we can help.
[This review was collected as part of a promotion.] Excellent refrigerator and freezer duo. Only problem so far - bottom trip will not set properly & falls to floor.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, March 3, 2022
Hi, Winslow!
We're glad to hear you're loving your new fridge! Are you having trouble with one of the drawers or door bins? We would recommend checking the part for any damage or warping to narrow down where the issue is. We'd be happy to assist with a resolution! Feel free to reach out by Live Chat on Frigidaire.com or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
[This review was collected as part of a promotion.] I am really happy with Frigidaire and the new side by side refrigerator and freezer set we purchased. Yes it took up to 2 years to get them in and some repairs had to be made upon receiving them but over all the wife is happy and so I’m happy!!
Response from frigidaire.comBy Ashton, Online Outreach Specialist, March 3, 2022
Hi, Vicsparza!
We're glad to hear these twins were worth the wait! They look absolutely gorgeous in your cabinetry. We hope you enjoy the internal water dispenser and high-visibility storage!
[This review was collected as part of a promotion.] We purchased this 19 Cu. Ft. Refrigerator to replace our previous refrigerator and are very pleased with improvements over the same model series. A most welcome new feature is the water dispenser right inside the door -- no worries about "dribbles" down the front door and leaving a smooth, uncluttered outer finish. Filters are much easier to replace as the location is easily accessible and the door shelving has been redesigned to include greater space on some shelves (easier to put larger items like milk containers). The drawers in the main space are much usable with new features to better keep food at the appropriate temperature.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, March 3, 2022
Hi, Bravey52!
Thanks so much for your detailed feedback! It's great to hear from someone who has experience with the previous model; we're glad to hear you're pleased with all the improvements we've made! We hope you continue to enjoy it for years to come.
[This review was collected as part of a promotion.] I have tried many brands and knowing most of them that use same parts, Frigidaire always turns out to be the best one for the term of quality and price. And this one is no different. We're very happy and pleased with this product.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, March 3, 2022
Hi, Ceschia007!
Thank you for sharing your informed experience! We're glad to hear our products have consistently worked the best for you. We greatly appreciate your loyalty and are happy this fridge is meeting all your expectations! Thank you for your continued support. :)
[This review was collected as part of a promotion.] We ordered the “twins” for our newly built home. We are still waiting for the trim kit to complete the look but we are very happy with the function of both units. We heard a hum the first week or so but now it’s silent. Excellent, pretty, spacious.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, March 3, 2022
Hi, GinatheNurse!
Thanks for sharing your experience! It's great to hear the twins are working so well for you. I'm sure they'll look even better once the trim kit is installed! Your feedback is much appreciated.
[This review was collected as part of a promotion.] Really enjoying my new Refrigerator and Freezer!
Response from frigidaire.comBy Ashton, Online Outreach Specialist, March 3, 2022
Thanks for sharing your feedback, Jordomorgo! It's great to hear you love your new twin set. I'm sure they look beautiful in your kitchen and can store all you have and more! We hope they continue to be loved for years to come.