Customer Reviews for Frigidaire - 19 Cu. Ft. Single-Door Refrigerator - Stainless Steel
Customer Rating
2
not great
on August 19, 2024
Posted by: disappointed also
Often too warm. Does not maintain the cold temperature, even with chill bost.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Christian, Online Outreach Specialist, August 20, 2024
We are sorry your experience with your refrigerator didn’t match your expectations. Please know this is not the effortless experience we strive for, and if you give us a chance, we would like the opportunity to investigate your concerns further to properly assist you. At your convenience, please don't hesitate to connect with us via Live Chat at www.frigidaire.ca/ or call us at 1-800-265-8352, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
I got this fridge last month and so far it's great! Looks very good in my kitchen! The only small gripe I have to get used to is the lack of auto-closing door. But other then that, it's been amazing.
The fridge works fine, but it doesn't seem very well thought out. The shelving is narrow and the trays on the door don't make any sense, you can't fit more then 5-6 bottles in a single tray. LG designs are way better.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Jaycee, Online Outreach Specialist, August 19, 2024
Thank you for taking the time to provide us with a review.
We apologize for your short-term experience with your new single-door refrigerator in such a short time and can understand your disappointment. Please accept our sincerest apologies for any inconvenience this may have caused.
We strive to produce quality products, and your feedback does not go unnoticed, particularly with the shelves and trays. Please know our design and engineering teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference.
We appreciate your rating, and if there's anything we can do to improve and elevate this experience, please let us know and feel free to connect with us on a call by dialing 1-800-265-8352, Monday-Friday 8:30 a.m.–8:00 p.m. EST, and we will exhaust all our options to help you.
The fridge holds less than 2 cups of cold water before it starts warming up, which is disappointing. We opted for two combined units—a fridge and a fridge—rather than a two separated unit, and I'm glad we did. The fridge itself is a good size, but it can't accommodate a pizza box due to its shallow depth, even though it appears large. In terms of food quality, the fridge does a good job of keeping fruits and other items fresh.
I would recommend this to a friend!
Response from frigidaire.caBy Jaycee, Online Outreach Specialist, August 19, 2024
Thank you for taking the time to provide a review and for your wonderful feedback!
We want to personally thank you for sharing your important quality concerns and experiences with us. Your voice and suggestions matter to us, as we constantly strive to be the best home appliance company in Canada!
We appreciate your rating, and if there's anything we can do to improve and elevate this experience, please let us know and feel free to connect with us on a call by dialing 1-800-265-8352, Monday-Friday 8:30 a.m.–8:00 p.m. EST, and we will exhaust all our options to help you.
Bought this a month ago and so far am really happy. Love the hidden water dispenser inside, and the customization of the shelving and spacers in the door.