Customer reviews from frigidaire.ca
Frigidaire - 19 Cu. Ft. Single-Door Refrigerator - Stainless Steel
Average customer rating
3.9
(277 Reviews)
Rating breakdown 277 reviews
5 Stars
145
4 Stars
58
3 Stars
19
2 Stars
8
1 Star
47
75%of customers recommend this product.
(
191 out of
254)
Customer Reviews for Frigidaire - 19 Cu. Ft. Single-Door Refrigerator - Stainless Steel
Customer Rating
3
Fancy finishes, small storage bins
on November 11, 2024
Posted by: Nessa8
The fridge seems like good quality, the door opens and closes nicely. It is quiet when it runs. The bins on the door are very small and hard to put things in and out of. The bins in the bottom are also small and awkward to use. The first time we used the water dispenser, it sprayed water in the back of the fridge. The tubing was cracked and leaking. It is being repaired under warranty but we are 2 weeks now without the water dispenser. It is very frustrating spending this much money on a fridge and it is broken before we even use it.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Ruth, Online Outreach Specialist, November 12, 2024
Hi, Nessa. Thank you for your feedback. We understand that some features may not be working as expected, and we know the need to have your unit back in good working condition. We verified that you were able to get in touch with our customer service specialists and that the authorized servicer had already accepted the work order. We will make sure that everything is in progress. Please feel free to get in touch with us via live chat at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.ca
Customer Rating
5
The perfect fridge for our family
on October 30, 2024
Posted by: Izzy13
We needed as much fridge space as possible with only being able to use a counter depth, and this fridge is the best. We can put all the stuff the kids need to access easily (bubbly cans, fruits, milk for their breakfast) at a height that works for them so they can be independent. It’s really exactly what we needed
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
3
Combo fridge freezer
on October 17, 2024
Posted by: Jatinder
Water feature stopped working a few days after purchase. Door hinge makes a sound. Door handle colour doesn’t match freezer
No, I would not recommend this to a friend.
Response from frigidaire.caBy Ruth, Online Outreach Specialist, October 18, 2024
Hi, Jatinder. We feel the disappointment, and we really appreciate your time in providing feedback about quality concerns. We verified that you were able to get in touch with our customer service specialists and that the authorized servicer had already accepted the work order. We will make sure that everything is in progress. Please feel free to get in touch with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.ca
Customer Rating
1
Very Poor Quality Appliance
on October 11, 2024
Posted by: Elisa_L
Very poor quality fridge. Major components required replacement in less than 18 months of use.
We bought this fridge and had it installed in February 2023. Immediately upon installation the water dispenser did not work and a part had to be replaced. In February 2024, the fridge started to make a loud growling sound. After just one year, the compressor had to be replaced. In August 2024, the fridge stopped cooling and now requires a new evaporator (we are still waiting for the part)
In less than 18 months, two major components that should last many years have had to be to replaced. I regret having purchased this appliance.
We bought this fridge and had it installed in February 2023. Immediately upon installation the water dispenser did not work and a part had to be replaced. In February 2024, the fridge started to make a loud growling sound. After just one year, the compressor had to be replaced. In August 2024, the fridge stopped cooling and now requires a new evaporator (we are still waiting for the part)
In less than 18 months, two major components that should last many years have had to be to replaced. I regret having purchased this appliance.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Jaycee, Online Outreach Specialist, October 14, 2024
Oh no! This is not what we want to hear. Thank you for taking the time to provide us with a review and for bringing this to our attention. Please accept our sincerest apologies for the inconvenience this may have caused.
We’re sorry to learn that your experience with our brand was less than satisfactory. Please know that we strive to produce quality products, and your feedback does not go unnoticed.
We take great satisfaction in meeting your high standards for quality, and if there is anything we can do to improve your experience or have any specific assistance with the appliance, feel free to reconnect with us via Live Chat with or call us by phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8:00 p.m. EST, and we will exhaust all our options to help you.
Best regards,
Juan
We’re sorry to learn that your experience with our brand was less than satisfactory. Please know that we strive to produce quality products, and your feedback does not go unnoticed.
We take great satisfaction in meeting your high standards for quality, and if there is anything we can do to improve your experience or have any specific assistance with the appliance, feel free to reconnect with us via Live Chat with or call us by phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8:00 p.m. EST, and we will exhaust all our options to help you.
Best regards,
Juan
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Nice lookingRefrigerator
on October 8, 2024
Posted by: Val W
This fridge has lots of space & has lots of bright lights.
It is also very quiet.
It is also very quiet.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Great Fridge happy with purchase
on September 27, 2024
Posted by: Hugh
Happy with product would recommend it as a pair with freezer
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Great looking Fridge
on September 19, 2024
Posted by: Derekz
This goes excellent with the side by side freezer. Makes the kichen look professional.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Jury still out but great fridge so far
on September 13, 2024
Posted by: BP2024
Lots of room! It’s early days. Let’s hope it lasts a long time before needing any service.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca