Customer reviews from hp.com
HP - Refurbished Excellent - 23.8" Full HD Touch-Screen All-in-One with Adjustable Height - Intel Core i5 1334U 2023 - 8GB Memory - 512GB SSD - Shell White
Average customer rating
4.1 out of 5
4.1
(15 Reviews)
Open Ratings Snapshot
Rating breakdown 15 reviews
5 Stars
10
4 Stars
1
3 Stars
2
2 Stars
0
1 Star
2
50%of customers recommend this product. 
(
2 out of 4
)
Best Buy Privacy Policy
Customer Reviews for HP - Refurbished Excellent - 23.8" Full HD Touch-Screen All-in-One with Adjustable Height - Intel Core i5 1334U 2023 - 8GB Memory - 512GB SSD - Shell White
Customer Rating
5 out of 5
5
Great PC
on October 3, 2026
Posted by: Valerie
Verified Purchase:Yes
This customer did not provide a text review.
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
I had the same all in one computer before Which I liked this one it's just as good.
on October 3, 2026
Posted by: Keith
Verified Purchase:Yes
the startup is nice and quick and I use it for all my home use.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Absolutely excellent
on September 30, 2026
Posted by: Paulus
Verified Purchase:Yes
I like everything especially the all-in one part makes things so much easier and saves space too I use it for shopping online for online banking and gaming too brilliant all round
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Happy Customer
on March 27, 2026
Posted by: Fatman6566
from Banbury
Verified Purchase:Yes
Replaced my old laptop and really pleased with the all in one great screen and easy set up.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
Very Disapointing
on February 15, 2026
Posted by: Inky B
Verified Purchase:Yes
I bought this for my wife to replace her 10 year old Lenovo which had 'stopped working'. I bought it because I had generally been very satisfied with HP computers and printers in the past. I had expected a new computer to be an improvement but that has not been our experience. From simple features, such as being very slow to wake up from 'sleep' to difficulty in re-establishing the full functionality of email accounts. Part of the problem is the hugely overcomplicated nature of Windows 11. It takes up a phenomenal amount of the hard disc space and is full of quite unnecessary 'bells and whistles' which cause any simple process to take three times longer than earlier versions of Windows. if this is progress then i am afraid it is in reverse gear!
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
3 good support calls, 1 not so good.
on January 30, 2026
Posted by: Richie Pem
Mouse did not work, support lady would not send new one, you asked for a review, which I gave, but you didn't like an honest review, last HP product I buy then.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Usual quality.
on January 12, 2026
Posted by: GBBK
from Somerset. England.
Verified Purchase:Yes
Bought to update previous one while at a good offer. Ample for what I need.
I would recommend this to a friend!
Written by a customer while visiting hp.com
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