Customer reviews from PhilipsHue
Philips - Hue Neon Outdoor Multicolor Bluetooth Smart Lightstrip 5m (16ft)
Average customer rating
3
(1 Review)
Rating breakdown 1 review
5 Stars
0
4 Stars
0
3 Stars
1
2 Stars
0
1 Star
0
Customer Reviews for Philips - Hue Neon Outdoor Multicolor Bluetooth Smart Lightstrip 5m (16ft)
Customer Rating
3
What I've been waiting for in the strip ... But...
on August 6, 2026
Posted by: Ray Ray Ray
Just purchased two of these for my outdoor lights and the affects are fun, however compared to the existing 197 outdoor strips its light output is sadly NOT nearly as bright. The product name "neon" is also a little miss leading as again compared to prior 197 outdoor the led density is not nearly as good and looks less like a neon and more pixelated. I have mixed feeling to on the new transformer as now it has the plug directly attached and can lead to weird mounting scenarios. they did fix one issue with the prior version and that now the light goes all the way to the end where the last version falls 6 inches short. On one last side note if Philips reads this can you sell an optional 4 foot aluminum extrusion kit to keep these thing dead straight when mounting as there is always a wave when mounting them no matter how many clips and measurements
Response from PhilipsHueBy Nancy G, Philips Hue Support, August 6, 2026
Thanks for taking the time to share such thoughtful feedback. It's great to hear you're having fun with the lighting effects and noticed improvements over the previous version, but we're sorry that the brightness, LED density, and mounting setup left you with mixed feelings. Comments like yours help us understand what matters most to our users. For any additional support, please reach out to our support team through the following link: https://www.philips-hue.com/en-us/support/faq#contact. We'd be happy to work with you and help find a solution.
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