Customer reviews from hp.com
HP - OMNIBOOK 5 LaptopNGAI 16-AG1175CL B9DX9UA 16" WUXGA Touchscreen AMD RYZEN AI 7 350 16GB RAM 1TB SSD WIN11 Home Silver
Average customer rating
4.1 out of 5
4.1
(26 Reviews)
Open Ratings Snapshot
Rating breakdown 26 reviews
5 Stars
14
4 Stars
6
3 Stars
3
2 Stars
1
1 Star
2
100%of customers recommend this product. 
(
1 out of 1
)
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Customer Reviews for HP - OMNIBOOK 5 LaptopNGAI 16-AG1175CL B9DX9UA 16" WUXGA Touchscreen AMD RYZEN AI 7 350 16GB RAM 1TB SSD WIN11 Home Silver
Customer Rating
5 out of 5
5
Desktop to laptop
on October 4, 2026
Posted by: Dee
Verified Purchase:Yes
Does everything I want it to do plus more to discover
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Great Laptop
on October 3, 2026
Posted by: Greg
Verified Purchase:Yes
Backlit keyboard is useful - I should have checked that it was touchscreen as the last HP had this feature, and you start to tae it for granted
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Enforced purchase
on October 3, 2026
Posted by: LadyC
Verified Purchase:Yes
I had to replace an old HP laptop as it wasn't performing well, poor battery and software was out of date. The new one works really well and was fairly easy to set up. Most stuff transferred over. Feel safe and happy using this one. The AI that I can now access is helpful.
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
Oh dear
on October 3, 2026
Posted by: Frankly I'm not HP
Verified Purchase:Yes
Product fine. Shocking order process and fulfillment. Over a month to deliver. Caused issues with delayed site set up. Poor.
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
It is adequate
on October 3, 2026
Posted by: RR
Verified Purchase:Yes
I like that it works, but it has many features that I don't understand or care about
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
Generally positive
on October 2, 2026
Posted by: Rog
Verified Purchase:Yes
I like the keyboard, especially the numeric pad. I would have preferred the keyboard to be backlit. The processor is powerful and all my tasks are completed speedily.
My previous HP laptop required a new battery, and to replace it proved difficult as the case had been glued. The case cracked in the process. I hope this will not be the case with this current laptop ,if it requires a replacement battery.
Written by a customer while visiting hp.com
Customer Rating
3 out of 5
3
Confusing for the older generation
on October 1, 2026
Posted by: Jo
Verified Purchase:Yes
This may well be a wonderful laptop. However I am of an older generation, tech these days seams complicated and confusing. It is difficult for me to work out and navigate
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Appears to be well engineered and does the job
on October 1, 2026
Posted by: Yorkie Will
Verified Purchase:Yes
Clear screen and keyboard. Mix of static connected to large screen and lugging to meetings.
Only issue I have is when using the keyboard I sometimes accidentally touch the built in mouse pad and end up typing in another place in the document.
Written by a customer while visiting hp.com
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