Customer reviews from getpuroair.com
PuroAir - 240 HEPA Filter with CarbonTech 3-Layer Defense Filters 99.9% of Pollen, Dust, Dander, Smoke & Odors - White
Average customer rating
4.1
(24 Reviews)
Rating breakdown 24 reviews
5 Stars
15
4 Stars
3
3 Stars
2
2 Stars
1
1 Star
3
82%of customers recommend this product.
(
18 out of
22)
Customer Reviews for PuroAir - 240 HEPA Filter with CarbonTech 3-Layer Defense Filters 99.9% of Pollen, Dust, Dander, Smoke & Odors - White
Customer Rating
1
I can’t stop the autoship
on August 4, 2026
Posted by: Paul D.
from US, United States
I have tried and failed to cancel the autoship as I am overstocked.
No, I would not recommend this to a friend.
Written by a customer while visiting getpuroair.com
Customer Rating
5
Clean Filter
on August 2, 2026
Posted by: Joel H.
from US, United States
Ready to catch the dust in a 5 minute exchange. Easy to change and use. With these units could connect to the internet.
I would recommend this to a friend!
Written by a customer while visiting getpuroair.com
Customer Rating
3
filters
on July 28, 2026
Posted by: Kathleen R.
from US, United States
no one could understand what I want after several emails, I had to call in and she had no trouble.
Written by a customer while visiting getpuroair.com
Customer Rating
5
Purchasing replacement filters
on July 26, 2026
Posted by: Thomas F.
from US, United States
I love the product however I am not thrilled with the process of ordering replacement filters. Your website does not make it easy to just order filters. I find that the push to suck me into a subscription with automatic shipments and payments for replacement filters is quite frustrating. I was able to get around it, but it was not a pleasant experience. I also feel that in a few months, Puroair will inform me that they will be shipping replacement filters and charging my credit card even though I did not opt in for this service. I'm curious to see what happens in a few months.
I would recommend this to a friend!
Written by a customer while visiting getpuroair.com
Customer Rating
5
I Didn’t Know
on July 22, 2026
Posted by: Paul G.
from US, United States
I didn’t know or understand what I was breathing until I changed the filter in my PuroAir 240 unit. The various filter unit speeds are also very appreciated. I will always be using PoroAir!
I would recommend this to a friend!
Written by a customer while visiting getpuroair.com
Customer Rating
5
PuroAir Replacement Filter
on July 20, 2026
Posted by: Jane S.
from US, United States
I had expected that the original filter with the unit would last more than 45 days. I was surprised to have to order a second one so soon.
I would recommend this to a friend!
Written by a customer while visiting getpuroair.com
Customer Rating
2
owner
on July 17, 2026
Posted by: Odessie A.
from US, United States
I did not request a refill. please don't send anymore. I have to many. no more
No, I would not recommend this to a friend.
Written by a customer while visiting getpuroair.com
Customer Rating
1
Subscription that is literally killing me
on July 12, 2026
Posted by: Collin A.
from US, United States
I thought I bought some air purifiers but I actually signed up a lifetime subscription model that suck me dry until the day I day.
No, I would not recommend this to a friend.
Written by a customer while visiting getpuroair.com