Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Violet
Average customer rating
4.8 out of 5
4.8
(2,214 Reviews)
Open Ratings Snapshot
Rating breakdown 2,214 reviews
5 Stars
1,899
4 Stars
213
3 Stars
49
2 Stars
19
1 Star
34
89%of customers recommend this product. 
(
205 out of 230
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Violet
Customer Rating
5 out of 5
5
I love the features on both phones
on November 15, 2024
Posted by: Static
from Philadelphia
Expertise:Beginner
I'm looking to purchase this phone. I'm also looking at the pixel 9 pro 6.8 screen.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome features
on November 12, 2024
Posted by: Flap
Overwhelming to the point never want another phone
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fantastic by all standards
on November 9, 2024
Posted by: Nabahel
from Virgina
Expertise:Expert
Verified Purchase:Yes
The best phone you can ever get to use. You get the feeling of premium at your fingertips.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Not a good upgrade
on November 8, 2024
Posted by: Don Pepot
from Covina, CA
Expertise:Intermediate
Verified Purchase:Yes
Speaker location is absurd, making my palm cover it when using it landscape like playing games. I am not sure if developers are considering ideas but that made me returned it. Cameras taking too much attention that developers are ignoring the little things. I would have kept it but because of the odd speaker location I returned it after 1 day.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
5 out of 5
5
Design
3 out of 5
3
Value
2 out of 5
2
Response from Samsung USBy Social Commerce, November 10, 2024
Thank you for reaching out to us, Don. We always appreciate hearing from our valued customers, and we noticed that you wanted to share your feedback on the Galaxy S24 Ultra. The S24 Ultra features stereo audio support and can play video at a stunning UHD 8K resolution (7680 x 4320) at 60fps! We noted your concern regarding the placement of the speaker and we appreciate you for sharing your candid feedback. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Was good
on November 7, 2024
Posted by: Michelle
Verified Purchase:Yes
My ultra S24 is one of the best phone i ever had the camera wow love it
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Awesome phone, not very slim though!
on November 6, 2024
Posted by: Karla
from MD
Expertise:Intermediate
Verified Purchase:Yes
It is a great phone!!! I'm just used to the Note10+ that was the same size but much more slim. It is the ONLY thing I didn't like about the S24Ultra
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Good upgrade
on November 6, 2024
Posted by: Kerry
from Michigan
Expertise:Intermediate
Verified Purchase:Yes
Replaced a s22 ultra, like the 24 flat screen and it's much faster. Wasn't going to upgrade the 22 which is a good phone but got 650 trade in and a military discount so it was worth it for the longer updates and better features.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Outstanding options!
on November 6, 2024
Posted by: Terry66
from Illinois
Verified Purchase:Yes
I really like all of the features including the interpreter option!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
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