Customer reviews from Samsung US
Samsung - Galaxy Z Fold6 256GB (Unlocked) - Crafted Black
Average customer rating
4.7 out of 5
4.7
(5,601 Reviews)
Open Ratings Snapshot
Rating breakdown 5,601 reviews
5 Stars
4,348
4 Stars
929
3 Stars
204
2 Stars
55
1 Star
65
92%of customers recommend this product. 
(
1,257 out of 1,366
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Z Fold6 256GB (Unlocked) - Crafted Black
Customer Rating
5 out of 5
5
Good phone but need improving inside screen
on July 29, 2024
Posted by: Windy
from Lancaster, PA
Expertise:Intermediate
Verified Purchase:Yes
Nice phone. Like the continuing display on the front screen to the inside screen when opening up the big screen. Battery is not last long. Still see the folding line in the center of the fold. Inside screen looks like a cheap plastic piece.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Francisco
on July 29, 2024
Posted by: Paco66
Hola Yo quisiera más información sobre está Oferta gracias
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Missing Camera Upgrade
on July 29, 2024
Posted by: Jeremiah
from Alameda, CA
Expertise:Intermediate
Verified Purchase:Yes
I love the form factor and want to take advantage of the AI. However, I am disappointed with the camera quality and am fearful that a new version will come with the camera(s) I want in 6 months. I was tempted to return for this reason alone.
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone, would love a software fix.
on July 29, 2024
Posted by: Siddo
from McAllen Tx
Expertise:Intermediate
Verified Purchase:Yes
Love my new phone, my only complaint has been with all my samsung phones. It is very frustrating with most software updates ringtones and individual notifications are deleted. System and basic notifications are fine, but I like to give individuals and groups specific ringtones so I know who is calling without looking at my phone.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Almost Perfect!
on July 29, 2024
Posted by: Nick325
from Melbourne, Florida
Expertise:Expert
Verified Purchase:Yes
Awesome phone, but it would've been perfect for me if it had a wider external front screen, was about a third slimmer, and finally had no crease...
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Always on time
on July 29, 2024
Posted by: Kenneth
from Houston, tx
Expertise:Expert
Verified Purchase:Yes
Quick and easy process with a great shipment and delivery time
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
THE GOAT
on July 29, 2024
Posted by: stanos09
from Chicago, il
Expertise:Intermediate
Verified Purchase:Yes
! THE GOAT ! best and most powerfuel cel phone in the market
I would recommend this to a friend!
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Not a flagship experience
on July 29, 2024
Posted by: Steve S
from Indiana, USA
Expertise:Expert
Verified Purchase:Yes
Review for Samsung Z Fold 6
I recently purchased the Samsung Z Fold 6, but I ended up returning it. The front screen is still too small, which made it difficult to use comfortably for everyday tasks. When comparing the Z Fold 6 to my previous S24 Ultra, the cost doesn't seem justified. For the price they're asking, there should be no compromises, yet the Z Fold 6 feels like a downgrade in many aspects.
The only advantage is the larger screen when unfolded, but even then, my tablet offers a superior experience. For those considering the Z Fold 6, I'd suggest weighing the cost and features carefully, especially if you're coming from a device like the S24 Ultra. It just didn't meet my expectations for a flagship device at this price point.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
5 out of 5
5
Design
3 out of 5
3
Value
1 out of 5
1
Response from Samsung USBy Social Commerce, July 29, 2024
Hey there Steve,
Thank you for finding the time out of your busy day to share your thoughts with us about your Samsung Galaxy Z Fold6. We appreciate your critiques as we strive to innovate and improve on our product design and functionality. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. The Galaxy Z Fold6 offers 6.3" of Cover Screen compared to the 6.8" of the S24 Ultra's display, however when unfolded the Main Display of the Fold6 measures at 7.6". If you would like to share additional feedback with us or if you would like any further assistance, please feel free to reach out to Samsung Support at your leisure. We'd love to hear from you! Thank you for being a valued Samsung customer.
- Debra

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Written by a customer while visiting Samsung US
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