Customer reviews from Samsung US
Samsung - Galaxy Z Fold6 256GB (Unlocked) - Crafted Black
Average customer rating
4.5
(1,849 Reviews)
Rating breakdown 1,849 reviews
5 Stars
1,348
4 Stars
307
3 Stars
105
2 Stars
36
1 Star
53
92%of customers recommend this product.
(
1,221 out of
1,328)
Customer Reviews for Samsung - Galaxy Z Fold6 256GB (Unlocked) - Crafted Black
Posted by: Damon
from Indianapolis, Indiana
Expertise:Intermediate
Verified Purchase:Yes
Great phone. There so many pros about this device. Inner display is amazing! I travel a lot and because of that I am constantly watching movies on my phone. Having a screen this give a wonderful experience with movie consumption. The AI is great. My only negative is the outter display.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Drdtmd
from Nj
Expertise:Intermediate
Verified Purchase:Yes
Great phone very good battery life and easy to use one handed. Hope they don't make the cover screen to much wider next year.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
1
Horrible!!!
on December 11, 2024
Posted by: Edb74
from Chicago
Expertise:Intermediate
These phones are garbage, you spend this much money on something you expect for it to at least last the time you are paying for it. Samsung should fix any of these phones with the black line down the middle of the big screen for free. One going bad okay two going bad it's getting fishy but there are thousands of these phones with the same issue but nothing has been done. You guys should be ashamed of yourselves.
Features
5
Performance
2
Design
1
Value
1
Response from Samsung USBy R&R Team, December 11, 2024
We appreciate you reaching out to share your thoughts on the Galaxy Z Fold6, Edb74. The Galaxy Z Fold6 features a durable dual rail FlexHinge and has an IP48 rating for water resistance. It is equipped with the latest Corning Gorilla Glass Victus 2 on both the front and back, along with a metal frame made of Armor Aluminum. We hate to see that you've encountered some challenges with your device's screen. The Galaxy Z Fold6 also comes with an eligible one-time discounted screen repair offer. Within two years from the date of a qualifying purchase, Samsung will provide one repair for the interior folding screen of a Galaxy Z Fold6 or Galaxy Z Flip6 device for a specified payment. We recommend reaching out to us at Samsung Support so that we can look into what can be done to further assist you with this. -Kelvin
https://www.samsung.com/us/support/service/z6assurance-screen-repair-promo/#:~:text=ELIGIBLE%20ONE%2DTIME%20DISCOUNTED%20SCREEN,payment%20of%20the%20Offer%20Price. (Z Assurance)
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https://www.samsung.com/us/support/service/z6assurance-screen-repair-promo/#:~:text=ELIGIBLE%20ONE%2DTIME%20DISCOUNTED%20SCREEN,payment%20of%20the%20Offer%20Price. (Z Assurance)
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Written by a customer while visiting Samsung US
Posted by: Paulsifer42
from Utah
Expertise:Intermediate
Verified Purchase:Yes
It's what it says it is. I had the ZFold4 and upgraded to the ZFold6. It's slimmer and sleeker than the 4. The folded line is less noticeable. All in all, it's a terrific upgrade.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Me n you
Verified Purchase:Yes
I like the way it works. It works much the same as my old one. Like the wide screen when it's open. Still learning it But I like it
I would recommend this to a friend!
Response from Samsung USBy R&R Team, January 10, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold6! We're glad to hear that you enjoy its functionality and find it similar to your previous device. The Z Fold6 boasts an impressive 7.6-inch QXGA+ Dynamic AMOLED 2X display, providing a truly immersive widescreen experience ideal for multitasking and enjoying your favorite content. We are excited that you are discovering all of its features, including the improved Flex Mode, which allows you to use the phone hands-free. If you have any questions as you continue to learn about your new device, feel free to reach out to us at Samsung Support. We're here to help you get the most out of the Galaxy Z Fold6!
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Written by a customer while visiting Samsung US
Posted by: Stephen
from United States
Expertise:Expert
Verified Purchase:Yes
I’ve upgraded from the Fold 5 to the Fold 6, and I’m enjoying the improvements. The Fold 6 features slimmer bezels, making the screen look noticeably larger while maintaining a compact form factor. I particularly appreciate this change as part of the upgrade. I also like the redesigned back panel and the camera cover on the black version, as well as the slight refinement in its more square-shaped appearance. However, I was hoping for an increase in battery capacity. Overall, the performance feels very similar to the user experience on the Fold 5.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Montgomery Alabama
Expertise:Expert
Verified Purchase:Yes
Dissatified with camera result galaxy ai feture is awesome
Features
4
Performance
4
Design
5
Value
3
Response from Samsung USBy R&R Team, January 31, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold6, Chirag! We see that you are not satisfied with the camera features. With Nightography, you can capture stunning photos in low light, ensuring that every moment is perfectly illuminated. The Pro mode gives you the tools to take professional-quality photos and videos, allowing for incredible creativity and detail. Plus, with Instant Slow-mo, you can relive those special moments in a truly cinematic way. Don’t forget to explore the Galaxy AI editing tools! These features make it simple to adjust and customize your photos, enhancing them to match your unique style. We believe that every snapshot should be as personal and vibrant as the memories it represents. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: CBosch
from Chicago, IL
Expertise:Expert
Verified Purchase:Yes
This phone is phenomenal! Has everything of both worlds, phone and tablet in one! If you are able to spend a little extra, I highly recommend this phone. From multi tasking, to taking pictures you get the best of both worlds
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US