Customer reviews from Samsung US
Samsung - Galaxy Z Fold6 256GB (Unlocked) - Crafted Black
Average customer rating
4.5
(1,849 Reviews)
Rating breakdown 1,849 reviews
5 Stars
1,348
4 Stars
307
3 Stars
105
2 Stars
36
1 Star
53
92%of customers recommend this product.
(
1,221 out of
1,328)
Customer Reviews for Samsung - Galaxy Z Fold6 256GB (Unlocked) - Crafted Black
Posted by: LEMON FRESH
Expertise:Intermediate
Verified Purchase:Yes
Much faster than the zfold5. Can't wait to see what the next one will look like. Should just get better from here!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Arpan gaur
Verified Purchase:Yes
Everything feels right and better than previous versions ,I just hope the hindge is better as my z fold 4 remain bent after 6 months of usage
Written by a customer while visiting Samsung US
Posted by: Cody Matheson
from Vancouver, WA
Expertise:Expert
Verified Purchase:Yes
Fold 6 has been incredible. Love the feel in hand. The crafted back, although I wasn't sure how I felt when I first unboxed it, has really grown on me. I love the look and the texture gives the slightest grip so it doesn't slide out of your hand at all while holding it. Overall feels very secure.
The squared up corners were the same scenario. Wasn't sure how I felt at first compared to my Fold 5 but after a little use the squared corners actually make it feel like the screen is substantially larger inside and out.
Bravo Samsung, you nailed it!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Angeles
from United States
Expertise:Expert
Verified Purchase:Yes
I need it🩷Le amamos tanto 🫶its my best friend, perfect in every time, 👌 the bets of the better
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Z fold 6 vs. 5 seems to be almost a downgrade
on October 8, 2024
Posted by: Serge
from New York
Verified Purchase:Yes
Comparing side by side, Z Fold 6 screen seems to be not as high contrast and colors are not as vibrant as Z Fold 5, surprisingly. The battery seems to be draining way faster then 5 and takes longer to charge. Also experiencing problems with the sound level for the speakerphone even on the highest level, which is very inconsistent between different apps and calls. Overall aside from the somewhat more modern shape and some software functionality, hardware seems to be almost a downgrade.
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
4
Value
2
Response from Samsung USBy Social Commerce, October 9, 2024
Hey Serge,
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Z Fold6. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your device has several screen mode options which adjust the screen quality for different situations. You can select the mode according to your preference. 1. From Settings, tap Display > Screen mode. 2. Tap an option to customize: - Adaptive: Automatically adjust your screen’s color temperature based on your usage patterns and the time of day. - Custom: Set a schedule for when Eye comfort shield should be enabled. * Tap Set schedule and choose Always on, Sunset to sunrise, or Custom. * Drag the Color temperature slider to set the opacity of the filter. - Enhanced comfort: Adjust color tones and contrast of the display for more comfortable viewing. At 239 grams, the Galaxy Z Fold6 is lighter and slimmer than the Galaxy Z Fold5, making it more pocketable. An upgraded processor elevates the Fold6's performance across the board with CPU performance improved by 17%, GPU by 20% and NPU by 42% compared to the Z Fold5. In regard to battery life, a single charge lasts longer on the Z Fold6 than the Z Fold5. Though the Z Fold6 features the same 4400mAh battery as Z Fold5, an advanced processor allows for more efficient power usage, so you can listen up to 77 hours of music or watch up to 23 hours of video. Awesome, right? Your Galaxy Z Fold6 features the durable dual rail FlexHinge and carries a IP48 rating for water resistance. Its front and back glass are applied with the latest Corning Gorilla Glass Victus 2 material and metal frame with Armor Aluminum. If you are experiencing less than expected battery life from your device, please take a moment to review "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service" to learn how you can optimize the life of your Galaxy battery. There are a few things that can cause issues with the speaker while you are on call or listening to audio playback through your Galaxy phone. For example, there could be an external device where the audio is being redirected. It's also possible that a software problem or physical damage is causing the issue. Also check out, "Speaker not working on Samsung phone" to help resolve what you may be experiencing with your audio quality. Please do not hesitate to reach out to Samsung Support if you would like any further assistance after reviewing the resources that have been shared. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
https://www.samsung.com/us/support/troubleshooting/TSG01001255/
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Z Fold6. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your device has several screen mode options which adjust the screen quality for different situations. You can select the mode according to your preference. 1. From Settings, tap Display > Screen mode. 2. Tap an option to customize: - Adaptive: Automatically adjust your screen’s color temperature based on your usage patterns and the time of day. - Custom: Set a schedule for when Eye comfort shield should be enabled. * Tap Set schedule and choose Always on, Sunset to sunrise, or Custom. * Drag the Color temperature slider to set the opacity of the filter. - Enhanced comfort: Adjust color tones and contrast of the display for more comfortable viewing. At 239 grams, the Galaxy Z Fold6 is lighter and slimmer than the Galaxy Z Fold5, making it more pocketable. An upgraded processor elevates the Fold6's performance across the board with CPU performance improved by 17%, GPU by 20% and NPU by 42% compared to the Z Fold5. In regard to battery life, a single charge lasts longer on the Z Fold6 than the Z Fold5. Though the Z Fold6 features the same 4400mAh battery as Z Fold5, an advanced processor allows for more efficient power usage, so you can listen up to 77 hours of music or watch up to 23 hours of video. Awesome, right? Your Galaxy Z Fold6 features the durable dual rail FlexHinge and carries a IP48 rating for water resistance. Its front and back glass are applied with the latest Corning Gorilla Glass Victus 2 material and metal frame with Armor Aluminum. If you are experiencing less than expected battery life from your device, please take a moment to review "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service" to learn how you can optimize the life of your Galaxy battery. There are a few things that can cause issues with the speaker while you are on call or listening to audio playback through your Galaxy phone. For example, there could be an external device where the audio is being redirected. It's also possible that a software problem or physical damage is causing the issue. Also check out, "Speaker not working on Samsung phone" to help resolve what you may be experiencing with your audio quality. Please do not hesitate to reach out to Samsung Support if you would like any further assistance after reviewing the resources that have been shared. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
https://www.samsung.com/us/support/troubleshooting/TSG01001255/
Written by a customer while visiting Samsung US
Posted by: HGSB
from Miami, FL
Expertise:Beginner
Verified Purchase:Yes
I had a Galaxy Note20 Ultra, and was looking for a change in form factor. I'm really happy with my decision
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: ObiJuan
from Boston, MA
Expertise:Intermediate
Verified Purchase:Yes
Best tablet phone on the planet worth the upgrade if your priority is a bigger screen. I choose size every time.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Barry J
from San Diego
Expertise:Intermediate
Verified Purchase:Yes
An exciting update to that of the Note 10 ^G i traded in. The larger fold out screen is easy to read and is a versatile improvement along with the AI capability. Still learning alot about the features but do see a great improvement in processing speed and power. The case i chose with the S pen came with a pink pen as standard and does not blend well with the case.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US