Customer Reviews for StarTech.com - External Video Adapter - Gray
Customer Rating
5
Excellent Product
on September 30, 2015
Posted by: Gary
Seamless and error free installation. Works great. Thinking about adding another monitor for a total of 5 on my desktop workstation. After using multiple monitors, I find it very confining and restrictive to use just one!
Bought this to put an extra monitor on my widows 8.1 laptop. Did not work out of the box. Tech support was great- I needed to download the driver from the web- the one on the CD did not work. He helped me set it up and now it is all I had hoped for. GREAT Product, great job. Great
Response from startech.comBy David S., Customer Support, May 23, 2014
Hi Carl, thanks for following up. It's always best to install the drivers from our website, since they will be the most up-to-date versions available. Glad we could help.
I have 4 of them, upgraded my windows and now for nearly a month can't use them because they do not provide Windows 8 driver !! Absolutely insane.
Paul
Response from startech.comBy Tech, Technical Support, February 6, 2014
Thank you for your feedback. We have recently updated our drivers for this product online to support Windows 8 and 8.1. It is possible however, that the drivers provided on the CD still contain an older version. We suggest discarding this CD in favour of the drivers posted online. We also highly recommend that you update your primary video card drivers direct from their source. If you have any further concerns, please contact us at 1-800-265-1844 or support@startech.com