Customer Reviews for StarTech.com - DKT30CHD USB-C to 4K HDMI/USB 3.0/Gigabit Ethernet Powered Adapter
Customer Rating
1
USB port has stopped working
on February 11, 2022
Posted by: Pablinho
For what was charged for this, it should be bullet proof - but after less than a year, the USB port has stopped working... making this an over-priced HDMI to USB-C adapter. Really disappointing
Response from startech.comBy Atha, Customer Support, February 11, 2022
We are sorry to hear that you experienced difficulty with DKT30CHD. This is not expected behavior for our multiport adapter. The DKT30CHD includes a 3 year warranty. We will be reaching out to perform some troubleshooting and, if deemed defective and within warranty, help facilitate a replacement.
Unfortunately thee adapter does not support power outlet throughput. This is very useful to allow your notebook batterij charge through the adapter on just 1 usb c connection. Now I still need 2 ports. One for power and one for the rest.