Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26+ 512GB (Unlocked) - Sky Blue
Average customer rating
4.8 out of 5
4.8
(1,686 Reviews)
Open Ratings Snapshot
Rating breakdown 1,686 reviews
5 Stars
1,417
4 Stars
213
3 Stars
34
2 Stars
12
1 Star
10
69%of customers recommend this product. 
(
9 out of 13
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26+ 512GB (Unlocked) - Sky Blue
Customer Rating
2 out of 5
2
Galaxy s26 ultra plus
on September 29, 2026
Posted by: Gettingused2it
[This review was collected as part of a promotion.] I chose this phone for memory and features, esp battey. Love the ai and battrry life is fantastic!. Dont love the app set up. Also found phone not as user friendly as i expected. Have spent a lot of time on you tube sites figuring things out. Also having trouble getting charging cord to connect initially. Even when it 'clicks or snaps in' if you will next morning charge didn't take. Fortunately after some fineggeling with the port it charges no problem although i don't think i should have to wrestle with the port so much on a brand new phone.
Value
2 out of 5
2
Response from Samsung USBy R&R Team, September 30, 2026
Hello there, thank you for sharing your experience of your Samsung Galaxy S26+ with us. We understand upgrading to a new device can come with a learning curve and cause frustration during the inital exploration. We have provided a link to the full manual for your device to assist you with this and customizing the settings to your preferences. We have also provided a link to the Samsung Support Team to assist you any time you have questions, or if the experience you mention with the charging is ongoing. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
I chose s 26+
on September 29, 2026
Posted by: Curlygirl
[This review was collected as part of a promotion.] I chose the s26 + over the ultra because of weight feel when holding in my arthritic hands. The phones are very similar except I love a bigger phone and the camera is better on the ultra.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Plus, is always more
on September 29, 2026
Posted by: Popelectric
[This review was collected as part of a promotion.] This is my first wearable and it wont be the last. I am happy that I chose the samsung galaxy 6+. I am still unlocking new features and getting used to every function.”
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Nothing not to like
on September 29, 2026
Posted by: biteme667
[This review was collected as part of a promotion.] Theres nothing to not like about this phone. It does everything youd want from a phone and ive had zero issues with it while ive had it. Nothing bad to review and overall a great phone that has all the benefits youd want or need.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best features
on September 29, 2026
Posted by: LisaG1
[This review was collected as part of a promotion.] I chose THIS phone over all others because I knew it would be dependable, and have all the most modern updated options available.
I absolutely love it! I've had no troubles with it; works BEAUTIFULLY! Photos are really nice and I love the options for altering and removing unwanted parts in the pictures.
It's a great phone overall and has great features.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I chose s26 because is awesome
on September 29, 2026
Posted by: Samsungshifu
[This review was collected as part of a promotion.] I chose s26 plus because it has impressive design, and it is technologically superb. The display is amazing. Battery life top notch.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Features are great.
on September 29, 2026
Posted by: Japunique80
[This review was collected as part of a promotion.] I use this device for everyday interactivity. The software updates are perfect and its AI implemented tools is great for navigating my busy life. Each upgrade comes with new features that allows its users to have a better grasp on how to plan their day to day hassle free.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
this product has amazing app options
on September 28, 2026
Posted by: tr3sss
[This review was collected as part of a promotion.] I chose my phone when it was time for an update, easiest choice upon the options, with max output and capabilities. it really does excel in terms of phone useage and multi function window opportunities
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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