Customer reviews from startech.com
StarTech.com - USB-C to HDMI Adapter, 4K 60Hz, Thunderbolt 3 Compatible
Average customer rating
3.2
(5 Reviews)
Rating breakdown 5 reviews
5 Stars
2
4 Stars
1
3 Stars
0
2 Stars
0
1 Star
2
Customer Reviews for StarTech.com - USB-C to HDMI Adapter, 4K 60Hz, Thunderbolt 3 Compatible
Customer Rating
1
doent work with macos
on January 15, 2020
Posted by: adelgado
MAC OS updates make this product stop working. Not support.
Response from startech.comBy Matt, Customer Support, January 31, 2020
We understand your disappointment with our CDP2HD4K60 and recognize that this is not the performance expected from this adapter. We want to assure you that this adapter is compatible with macOS and if you saw the problem after updating your operating system, this may be solved by doing an SMC and NVRAM reset on your Mac. If you require assistance, we'd be happy to help get this working again for you. Please feel free to contact us at www.startech.com/support where our Technical Advisors are available 24 hours a day, 5 days a week to provide support.
Written by a customer while visiting startech.com
Customer Rating
4
Easy and Quick Perfect for Travel
on November 7, 2017
Posted by: NickD_CA31
I have been using this product for week and tested with several phones and computers. As long as they support display out using USB-C then they worked without any issues.
The adaptor is very small and portable, about the same length of my phone. It is made of plastic with a nice shiny finish on the HDMI end and soft plastic cord for the USB-C end. It came in a zip lock bag that most StarTech products come in without any instructions.
From the package I didn't know that it would only work with DisplayPort over USB-C devices until I connected to a Google Pixel phone and investigated why it wasn't working. It did work successfully with a Galaxy S8 and several laptops with USB-C built-in. Once connected the display started working within seconds.
This is a great small travel adaptor for using HDMI over USB-C, as long as your device supports the display out over USB-C. I will surly bring this whenever I travel with a supported device. I received this product in exchange for an unbiased review.
Written by a customer while visiting startech.com
Customer Rating
5
A Great USB-C to HDMI Adapter
on October 26, 2017
Posted by: JHR41568
This adapter was reliable and easy to use with various laptops, such as HP, Toshiba and Dell, which I tested it upon. There were no additional drivers required, which is always a plus, and was compatible with the various operating systems of the laptops tested. The video and audio sync was flawless.
What is in the box:
1- USB-C to HDMI Adapter
1- USB-C to HDMI Adapter
Note: “I received this product in exchange for an unbiased review.”
Written by a customer while visiting startech.com
Customer Rating
5
USB-C to HDMI Made Easy
on August 23, 2017
Posted by: JamesH1234
I have been in the AV/IT Integration space for over 30 years.
I found this unit easy to setup and use on my Microsoft and Android devices. The unit installs quickly with no additional drivers or software required, and is compatible with a variety of operating systems, which I tested. There was no tearing of the video or audio sync issues during my testing. Overall, I found the unit to be reliable, easy to use and of high quality.
What is Included:
1- USB-C to HDMI Adapter
1- USB-C to HDMI Adapter
Note: “I received this product in exchange for an unbiased review.”
Written by a customer while visiting startech.com
Customer Rating
1
Does not work reliably
on July 17, 2017
Posted by: Chinhuat
I have both Startech USB-C to HDMI and USB-C to DP adapters, only the HMDI adapter doesn't handle hotplugging well, either I see screen tearing on my Dell U2414H only on the HDMI adapter. Hotplugging doesn't always work, i.e. the display is not detected.
Response from startech.comBy Brian, Customer Support, June 21, 2019
We're very sorry you ran into some issues with our display adapters. For best results, we recommend making sure that your computer has all of the latest updates from the manufacturer. We would be happy to send you a tested replacement that is not affected by the hot-plug detection issue. Please feel free to contact us by chat, email, or phone if you have any questions.
Written by a customer while visiting startech.com