Excellent product, have used these for about 20 years, the Arc 5 is the best. The only downside is that I have 3 of these, the older ones have stopped working or something else has gone wrong with them after a few years
I would recommend this to a friend!
Response from PanasonicBy Team Panasonic - F, Team Panasonic, March 9, 2026
Hi there! Thank you for your kind words and loyalty over the years! We’re thrilled you love the Arc 5 and appreciate your feedback, it helps us keep improving. Here’s to many more years of great shaves!
It is really ineffective and I’d like instructions to return it.
No, I would not recommend this to a friend.
Response from PanasonicBy Team Panasonic - S, Team Panasonic, March 5, 2026
Hi there! Thank you for your feedback. We’re sorry to hear that the product didn’t meet your expectations. Achieving a closer shave with an electric shaver can sometimes be different from a manual razor. Here are a few tips to help you get a closer shave. Make sure your skin is clean and dry before shaving. You can also try shaving after a warm shower to soften the hair follicles. For a closer shave, try shaving against the direction of hair growth. Be gentle and avoid pressing too hard to prevent irritation. While shaving, use your free hand to stretch the skin in the area you're shaving. This can help the shaver get closer to the hair. If you still wish to return the shaver, you can find our return policy and instructions for returns at the bottom of our shop page. We appreciate you bringing this to our attention.
[This review was collected as part of a promotion.] I received this product complementary in exchange for my honest opinion but the opinion expressed is all my own. My husband loves this shaver. It’s lightweight and easy to use. He loves the built In finishing razor for around the ears and back of the neck. This razor gives a smooth shave without irritation.
Response from PanasonicBy Team Panasonic - F, Team Panasonic, February 26, 2026
Hi there! Thank you for sharing your thoughtful review! We're so happy to hear your husband loves the shaver and finds it lightweight, easy to use, and effective for a smooth shave. The built-in finishing razor is definitely a great feature, thank you for highlighting it! We truly appreciate your kind words.
Hard to believe that Panasonic still hasn't figured out how to address hair clippings getting into the trimmer mechanism and going all over the place. This is my third Panasonic electric shaver, and I still don't understand why they insist on using a proprietary charger and plug design. Gives a respectable shave and has good battery life but due to the failure to trap hair properly it requires wiping down the bathroom counter after a few shaves.
I would recommend this to a friend!
Response from PanasonicBy Team Panasonic - F, Team Panasonic, February 26, 2026
Hi there! Thank you for sharing your detailed feedback! We’re glad to hear you appreciate the quality of the shave and battery life, but we understand your concerns about hair clippings and the charger design. Your input is incredibly valuable, and we’ll take it into account as we continue refining our products. Thank you for being a loyal customer, we truly appreciate your support!
I bought the Arch 5 a month and a half ago. It does not come anywhere near the performance level of my last razor, a 9 series Braun which made to nearly 8 years of use before the motor died. At the time the motor failed the battery was still usable. I also own a Philips Norelco which comes with an extensive warranty. After reading the reviews by others what worries me is complaints about longevity and battery life, both of which would appear to become issues right after the users warranty ends. What worries me even more was your canned responses, specifically that the device could be shipped to a service center for repair or battery replacement. No one should have to spend between 30 and 50 percent of the cost of a new razor for the repair of an electric razor that died after just two years.
Response from PanasonicBy Team Panasonic - S, Team Panasonic, March 11, 2026
Hello! Thank you for sharing your detailed feedback. We’re sorry to hear the shaver hasn’t fully met your expectations, and we understand your concerns about longevity and warranty coverage. Your input is valuable, and we’ll make sure it’s shared with our team as we continue to improve our products and services. Thank you for giving the ARC5 a try.
[This review was collected as part of a promotion.] This is a premium wet/dry electric shaver. My husband finds it easy and comfortable to use. It has about 40 minutes battery life which great! Works well with foam/ gel.
Response from PanasonicBy Team Panasonic - F, Team Panasonic, February 10, 2026
Hi there! Thank you for your wonderful review! We're thrilled to hear your husband finds the wet/dry shaver easy and comfortable to use. The 40-minute battery life and compatibility with foam/gel make it a great choice indeed. Wishing him many smooth shaves ahead!
Reviews over sold it. No closer shave than my dull blade Braun S5. Also noisier than expected considered it was rages as one of the quietest foil shavers.
No, I would not recommend this to a friend.
Response from PanasonicBy Team Panasonic - S, Team Panasonic, January 21, 2026
Hello there! Thank you for sharing your feedback. We’re sorry to hear that the shaver didn’t meet your expectations. Your input is valuable to us as we continuously work to improve our products and deliver the best possible experience.