Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.5
(184 Reviews)
Rating breakdown 184 reviews
5 Stars
138
4 Stars
20
3 Stars
10
2 Stars
5
1 Star
11
90%of customers recommend this product.
(
79 out of
88)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Amazing features
on April 27, 2024
Posted by: cables
from Los Angeles, California
Expertise:Intermediate
I had my S24 ultra and it is everything you see in the advertising.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Gaming Phone
on April 27, 2024
Posted by: Mike
from ISB
Expertise:Beginner
[This review was collected as part of a promotion.] I have order this phone Galaxy S24 Ultra 256B primarily to run two of my favorites apps that moded actually, one is my favorite yowhatsapp which can downloaded from https://yowsap.com and other my favorite game is Pokemon Infinite Fusion which can be downloaded from https://pokemoninfinitefusions.us.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It has amazing features and the camera is so clear
on April 26, 2024
Posted by: Lanes
I bought this 3 weeks ago and I'm so happy with my new phone Samsung S24 Ultra.
Written by a customer while visiting Samsung US
Customer Rating
5
Powerful and Sophisticated!
on April 26, 2024
Posted by: cthom79
from Madison, WI
Expertise:Intermediate
Incredibly powerful! I'm impressed, never though I'd move back to a Galaxy phone as I was all about pure Android on the Pixel. Those phones are nice and clean, but the S24 Ultra packs a punch that outperforms the Pixel in every detail.
- Camera is better, even more so with the AI
- Dsplay is beautiful and love I the new Goilla Glass Armor and it's ability to be anti reflective.
- Smooth and fast
- Tons more customization options.
- Phone design is amazing! The sharp corners are so much better to than the traditional rounded corners and it doesn't make it awkward to hold.
- Samsung Dex is such a cool addition even if you don't need it, it's nice to have as an option.
- the pen is so nice to write with and is more than just a pen. Can do things remotely like play/pause and Camera control. I think there's more but I haven't got that far yet.
- Ultrasonic fingerprint sensor is so much faster and more reliable than optical on the Pixel, plus no bright light flases to see the fingerprint.
- Battery life is awesome!
- Dsplay is beautiful and love I the new Goilla Glass Armor and it's ability to be anti reflective.
- Smooth and fast
- Tons more customization options.
- Phone design is amazing! The sharp corners are so much better to than the traditional rounded corners and it doesn't make it awkward to hold.
- Samsung Dex is such a cool addition even if you don't need it, it's nice to have as an option.
- the pen is so nice to write with and is more than just a pen. Can do things remotely like play/pause and Camera control. I think there's more but I haven't got that far yet.
- Ultrasonic fingerprint sensor is so much faster and more reliable than optical on the Pixel, plus no bright light flases to see the fingerprint.
- Battery life is awesome!
Overall I have zero complaints about this phone and I keep learning about new and exciting features everyday.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung internet app is annoying
on April 23, 2024
Posted by: AZBushAussie
from Tucson, Arizona
Expertise:Intermediate
I'm loving the new design and features of this phone, however, it has been hijacked by a default Samsung Internet app. It won't turn off nor can it be un-installed.
I would recommend this to a friend!
Features
4
Performance
3
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
2
Meh. I prefer the s20 ultra....
on April 22, 2024
Posted by: Mehark
from Colorado
I'll preface this by saying I'm a basic user... this really out does my requirements/needs.
I've been using it for almost 2 weeks and regret traiding in my S20 Ultra. Half the apps don't open as quick or take forever to load. Took a week just to get one app running after multiple uninstall, installs, and for stops.
With that said - the apps that do work (amazon) are fast. The fingerprint scanner is a huge improvement. The AI is great, but not practical for what I use my phone for.the loss of the micro SD sucked... but hey -all the silly adds from any and every sight you visit will be blazing fast and clear ( the only real significant improvement in my opinion and not one i wanted)... would be better if the AI shut it down...auto correct is also a fallacy... more likely automatically messes up your text.
Features
3
Performance
2
Design
3
Value
1
Response from Samsung USBy Social Commerce, April 24, 2024
Greetings Mehark,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy S24 Ultra. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers. Did you know that you can set customized options for the Samsung keyboard? For instance, you can have your keyboard display suggested words and phrases as you type, automatically replace what you type with predictive text recommendations, underline misspelled words in red and suggest corrections, and more! For your convenience, I have provided a link below that contains your device manual so that you can quickly customize your settings and features of your new device to your specifications. Even though the Galaxy S24 Series does not have expandable storage capabilities, you can still save all your precious content using Samsung Cloud, Google Drive, and/or Microsoft OneDrive. Be sure to check out, "Manage storage on your Samsung Galaxy phone" if you'd like to learn more about your cloud-based storage options. Ads can be really intrusive, especially when they keep popping up on your screen. In most cases, if not all, pop-up ads are caused by a third-party app you recently installed. Pop-up ads have nothing to do with the phone itself. They are caused by third-party apps installed on your phone. Ads are a way for app developers to make money, and the more ads that are displayed, the more money the developer makes. This is why some of them are so persistent. You can get rid of pesky ads in a few steps. Also take a look at, "Get rid of pop-up ads on your Galaxy phone" when you have the time to see how you can rid yourself of those annoying ads for good! If you have any questions for us after reviewing the resources that I have provided or if you would like to share any other feedback with us, feel free to reach out to Samsung Support at your earliest convenience. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/support/answer/ANS00091942/
https://www.samsung.com/us/support/answer/ANS00084982/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy S24 Ultra. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers. Did you know that you can set customized options for the Samsung keyboard? For instance, you can have your keyboard display suggested words and phrases as you type, automatically replace what you type with predictive text recommendations, underline misspelled words in red and suggest corrections, and more! For your convenience, I have provided a link below that contains your device manual so that you can quickly customize your settings and features of your new device to your specifications. Even though the Galaxy S24 Series does not have expandable storage capabilities, you can still save all your precious content using Samsung Cloud, Google Drive, and/or Microsoft OneDrive. Be sure to check out, "Manage storage on your Samsung Galaxy phone" if you'd like to learn more about your cloud-based storage options. Ads can be really intrusive, especially when they keep popping up on your screen. In most cases, if not all, pop-up ads are caused by a third-party app you recently installed. Pop-up ads have nothing to do with the phone itself. They are caused by third-party apps installed on your phone. Ads are a way for app developers to make money, and the more ads that are displayed, the more money the developer makes. This is why some of them are so persistent. You can get rid of pesky ads in a few steps. Also take a look at, "Get rid of pop-up ads on your Galaxy phone" when you have the time to see how you can rid yourself of those annoying ads for good! If you have any questions for us after reviewing the resources that I have provided or if you would like to share any other feedback with us, feel free to reach out to Samsung Support at your earliest convenience. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/support/answer/ANS00091942/
https://www.samsung.com/us/support/answer/ANS00084982/
Written by a customer while visiting Samsung US
Customer Rating
5
Great features and very helpful
on April 7, 2024
Posted by: Superfly
I just bought the new Samsung galaxy phone and it was very helpful.
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on March 26, 2024
Posted by: Big Matt
Is such a good phone and I love it so much. It's a great progress that I thought. Thank you!
Response from Samsung USBy Social Commerce, March 26, 2024
Hi Big Matt,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S24 Ultra. We are always so amazed to hear when our customers are enjoying their new devices as much as they are and that they find that the advancements that have been made are real improvements from their predecessor. Our goal is for our customers to feel like they are having the most incredible experiences possible while using our products! If you would like to share any additional feedback with us or if you would like any further assistance, please feel free to reach out to Samsung Support. We would love to hear from you! Thank you for always choosing Samsung!
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S24 Ultra. We are always so amazed to hear when our customers are enjoying their new devices as much as they are and that they find that the advancements that have been made are real improvements from their predecessor. Our goal is for our customers to feel like they are having the most incredible experiences possible while using our products! If you would like to share any additional feedback with us or if you would like any further assistance, please feel free to reach out to Samsung Support. We would love to hear from you! Thank you for always choosing Samsung!
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/
Written by a customer while visiting Samsung US