Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.5
(184 Reviews)
Rating breakdown 184 reviews
5 Stars
138
4 Stars
20
3 Stars
10
2 Stars
5
1 Star
11
90%of customers recommend this product.
(
79 out of
88)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
4
S24 Ultra
on February 2, 2024
Posted by: Jake
Expertise:Intermediate
The S24 Ultra is a good phone all around. Cameras are good, s-pen is nice for jotting notes, and the flat screen is a nice welcome. Although, I have 2 complaints. 1 is that the screen seems washed out when on the lock or home screens. All apps appear to be fine. Number 2 is the new gestures. I thoroughly enjoyed the hidden gestures on the S23 Ultra and S10. With the S24 Ultra, I often find the back and multi app view gestures to interfere with daily use. Specifically, when trying to write a note, the back gesture keeps getting triggered no matter the sensitivity. It would be nice to go back to the hidden, standard layout of previous generation of Samsung phones.
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The beat sound ever from a cell phone
on February 2, 2024
Posted by: David
Expertise:Intermediate
Everyone keeps talking about the camera and the AI functions but no one has mentioned the sound. It is INCREDIBLE!! I keep handing people my phone while playing music and everyone is blown away at how great it sounds.
Features
5
Performance
5
Design
3
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Tough To Put Down
on February 2, 2024
Posted by: BridgeS24
from Nevada
Expertise:Expert
A great upgrade from my S22 and the flatter screen is better than expected. Faster processes, sturdy body, expanded camera features, and "AI" is a game changer.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing!
on February 1, 2024
Posted by: TazMarc69
from New Braunfels,Texas
Expertise:Intermediate
Absolutely Amazing!! The pictures I've taken with this phone are incredibly crisp and clear. Again, Amazing!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Needs more refinement
on February 1, 2024
Posted by: Chowdhury
It's a refined device but there's still lot of improvement needed. It's still gives issues transferring data from previous version of this phone. It's Sad!
Response from Samsung USBy Social Commerce, February 2, 2024
Hey there Chowdhury,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S24 Ultra. Smart Switch is a convenient app that lets you quickly transfer files from your old phone to a new Galaxy phone. Data from synced accounts cannot be transferred with Smart Switch but will appear on the new device once you've logged in to the account. Here's the content that Android devices can transfer to one another: Personal content: Contacts, S Planner, Calendar, Messages, Memo, Call logs, Clock, Samsung Pass, Secure Folder, and Internet. App data: Images, Music (DRM free content only), Videos (DRM free content only), Documents, Story Album, and Applications. Settings, etc: Email, Wallpaper, Lock screen, Radio, and Preferences. We would love nothing more than to assist you with whatever you may be experiencing with your new Galaxy S24 Ultra but without having any details available and without being able to ask you any follow up questions, I recommend reaching out to Samsung Support for further assistance and/or help with troubleshooting at your earliest convenience. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00047089/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S24 Ultra. Smart Switch is a convenient app that lets you quickly transfer files from your old phone to a new Galaxy phone. Data from synced accounts cannot be transferred with Smart Switch but will appear on the new device once you've logged in to the account. Here's the content that Android devices can transfer to one another: Personal content: Contacts, S Planner, Calendar, Messages, Memo, Call logs, Clock, Samsung Pass, Secure Folder, and Internet. App data: Images, Music (DRM free content only), Videos (DRM free content only), Documents, Story Album, and Applications. Settings, etc: Email, Wallpaper, Lock screen, Radio, and Preferences. We would love nothing more than to assist you with whatever you may be experiencing with your new Galaxy S24 Ultra but without having any details available and without being able to ask you any follow up questions, I recommend reaching out to Samsung Support for further assistance and/or help with troubleshooting at your earliest convenience. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00047089/
Written by a customer while visiting Samsung US
Customer Rating
5
The future is here with S24 Ultra!
on February 1, 2024
Posted by: PKvictory
from 07470
Expertise:Expert
Excellent phone with sturdy design and fantastic AI features that are easy and natural to use!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Solid Phone
on February 1, 2024
Posted by: TRANZCEND3NCE
from Apollo Beach, FL
Expertise:Expert
So far I really enjoy the S24 Ultra. I upgraded from the S22 Ultra mainly for battery life. The battery life has been outstanding so far. I really like the new flat display. I enjoyed the curved display but after using the S24 Ultra for about a week I like the flat display more. Love all the new features. Especially the new AI features. From my own personal perspective I think this is a perfect phone. It does everything I want it to and so much more.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
AI
on February 1, 2024
Posted by: Samsungfan1
Feature rich phone with lot of cool features. Don't miss out and upgrade soon.
Written by a customer while visiting Samsung US