Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.5
(184 Reviews)
Rating breakdown 184 reviews
5 Stars
138
4 Stars
20
3 Stars
10
2 Stars
5
1 Star
11
90%of customers recommend this product.
(
79 out of
88)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Camera and last long charge
on March 14, 2024
Posted by: Lt red
from SanAntonio, Tx
Expertise:Intermediate
yellowish color gets your attention with its looks
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great product
on March 14, 2024
Posted by: MsPsces54
from Memphis Tennessee
Expertise:Beginner
Still learning how to work it. I love the way how it take pictures
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on March 14, 2024
Posted by: DEvan
from Chicago
So far it's the best phone I ever owned since my Note 9!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
All that....Yeah it is!!!
on March 14, 2024
Posted by: Raven11kilo
from Jonesboro, AR
Expertise:Intermediate
Had my new S24 Ultra for about a week now the upgrades are clear over previous models with outstanding performance, amazing camera, incredible sound, and AI makes picture editing a breeze.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great
on March 14, 2024
Posted by: Bang
Expertise:Intermediate
[This review was collected as part of a promotion.] It was the best choice I have made in Hong time great phone good time
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
Lost mailing label.
on March 13, 2024
Posted by: Darel
I bought an ulta1g with a A52 for at trade in.
The Mailing label did not print so I need a label to send back my trade in
The Mailing label did not print so I need a label to send back my trade in
Written by a customer while visiting Samsung US
Customer Rating
1
Phone has many software issues and bugs.
on March 13, 2024
Posted by: Shangis
Expertise:Expert
I truly regret getting this phone. Pre-ordered the Galaxy S24 Ultra and it has more software issues and bugs than any phone I've ever owned. If you play mobile games, expect ever game to freeze and force crash every time after a couple minutes playing. If you watch videos on your phone, expect the screen to flicker about a quarter in from the edge in an "L" shape. I could go on. Basically a reskinned Galaxy S22 Ultra with lots of bugs.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, March 15, 2024
Hi there Shangis,
Thanks for taking the available time out of your hectic day to share your thoughts with us about your Samsung Galaxy S24 Ultra. We appreciate your sincerity. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to eligible devices that would offer you the ultimate peace of mind when it comes to your protecting your investment. Samsung Care+ comes in handy for those unfortunate situations in life like leaving your device behind on public transportation, having it stolen, taking an unexpected dip in the neighbor's pool, to dropping it and shattering the screen while bringing in groceries. Plus, having over 700 authorized repair locations to take your device to helps you get back to what you love most in life. If you are having issues with any apps freezing or crashing, even after updates, there are a few things you can try to resolve your problem. Clearing the app cache, checking if the app is compatible with your device, rebooting your device, optimizing your device, uninstalling and reinstalling the app, and even checking for additional updates are all things that may help. Take a moment to review, "App is crashing or not working on Samsung phone or tablet" to help resolve what you may be experiencing with your apps not working properly on your device. Flickering may occur when using Dark mode or Night mode with certain apps. To prevent this issue, make sure to keep your device and app software up to date. Also feel free to take a look at, "Screen flickers when using Dark mode on Galaxy phone" if you would like to help resolve what you have described to be experiencing with your device in regard to your screen flickering. If you have any questions for us after reviewing the provided resources or if you would like any further assistance, do not hesitate to contact Samsung Support. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
https://www.samsung.com/us/support/troubleshooting/TSG01208985/
Thanks for taking the available time out of your hectic day to share your thoughts with us about your Samsung Galaxy S24 Ultra. We appreciate your sincerity. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to eligible devices that would offer you the ultimate peace of mind when it comes to your protecting your investment. Samsung Care+ comes in handy for those unfortunate situations in life like leaving your device behind on public transportation, having it stolen, taking an unexpected dip in the neighbor's pool, to dropping it and shattering the screen while bringing in groceries. Plus, having over 700 authorized repair locations to take your device to helps you get back to what you love most in life. If you are having issues with any apps freezing or crashing, even after updates, there are a few things you can try to resolve your problem. Clearing the app cache, checking if the app is compatible with your device, rebooting your device, optimizing your device, uninstalling and reinstalling the app, and even checking for additional updates are all things that may help. Take a moment to review, "App is crashing or not working on Samsung phone or tablet" to help resolve what you may be experiencing with your apps not working properly on your device. Flickering may occur when using Dark mode or Night mode with certain apps. To prevent this issue, make sure to keep your device and app software up to date. Also feel free to take a look at, "Screen flickers when using Dark mode on Galaxy phone" if you would like to help resolve what you have described to be experiencing with your device in regard to your screen flickering. If you have any questions for us after reviewing the provided resources or if you would like any further assistance, do not hesitate to contact Samsung Support. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
https://www.samsung.com/us/support/troubleshooting/TSG01208985/
Written by a customer while visiting Samsung US
Customer Rating
5
Absolute winner
on March 12, 2024
Posted by: Robert
from North Portl florida
Expertise:Expert
I was a note user for years. Then changed to the s series when they integrated the spen. Always get the 1 tb version.. Love the phone. Great battery life and performance. Washed out screen issues we fixed with the first software update..Excellent now. The only drawback is the space zoom is not a good as it was in the s23ultra. OmIts not bad in the s24 ultra, just not quite as good as it's predecessor. Other than that the phone is an absolute winner.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US