Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.5
(184 Reviews)
Rating breakdown 184 reviews
5 Stars
138
4 Stars
20
3 Stars
10
2 Stars
5
1 Star
11
90%of customers recommend this product.
(
79 out of
88)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Great phone
on March 24, 2024
Posted by: Lightbulb
from Falling waters,WV 25419
Im dieing to have one. Woeks perfect. Its sleek with a perfect design
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Durability and satisfying
on March 20, 2024
Posted by: Charlie
I have owned two Samsung models and I can honestly say Samsung were more satisfying than any other phone I've ever owned. I've fallen asleep a number of time and droped my phones, and never cracked a screen.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on March 18, 2024
Posted by: Galaxy Man
from Magalia Ca.
Expertise:Intermediate
The phone is the best thing I've had for a whole overall best of everything screen cameras operating system looks all awesome
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Your new phone design is absolutely exquisite!
on March 16, 2024
Posted by: Rosie
from Louisville Kentucky
Expertise:Intermediate
This is my dream come true! I love your sleek design!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Wish I had my old phone back
on March 15, 2024
Posted by: Ti dub
Fake camera no better than my old one, flash weaker, no audio out jack, wish I had my old phone back
Response from Samsung USBy Social Commerce, March 18, 2024
Salutations Ti,
Thanks for taking the opportunity to review your Samsung Galaxy S24 Ultra. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your Galaxy S24 Ultra’s camera is the first Galaxy smartphone to come equipped with the Quad Tele system. With the Quad Tele system, users can take clearer, crisper photos in the optical zoom range they typically use. Even when shooting in digital zoom ranges, users can get more detailed photos and videos than before thanks to AI Zoom solution, based on the new ProVisual engine. In addition to zoom, the powerful ProVisual engine upgrades high resolution, Nightography and Super HDR photos. Did you know that you can still use your wired headphones if they plug in via USB-C to listen to your content or you can use a USB-C to 3.5mm jack adapter if Bluetooth earbuds aren't your vibe? Let us know if you would like any further assistance by contacting Samsung Support. We'd be happy to further assist you anytime! Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/
Thanks for taking the opportunity to review your Samsung Galaxy S24 Ultra. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your Galaxy S24 Ultra’s camera is the first Galaxy smartphone to come equipped with the Quad Tele system. With the Quad Tele system, users can take clearer, crisper photos in the optical zoom range they typically use. Even when shooting in digital zoom ranges, users can get more detailed photos and videos than before thanks to AI Zoom solution, based on the new ProVisual engine. In addition to zoom, the powerful ProVisual engine upgrades high resolution, Nightography and Super HDR photos. Did you know that you can still use your wired headphones if they plug in via USB-C to listen to your content or you can use a USB-C to 3.5mm jack adapter if Bluetooth earbuds aren't your vibe? Let us know if you would like any further assistance by contacting Samsung Support. We'd be happy to further assist you anytime! Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/
Written by a customer while visiting Samsung US
Customer Rating
5
It has the most awesome features!
on March 14, 2024
Posted by: Okicalhny
from Midwest City, Oklahoma
Expertise:Intermediate
I bought the 24ultra almost a month ago and I love it!!!!!
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Nice phonekat
on March 14, 2024
Posted by: katt
I bought my phone a month ago. Just two complaints. Getting the keypad to be readily available. I am getting use to though. 2nd complaint: No one has the protective cases! I ordered one when I bought the phone and still haven't rexmceived!
Written by a customer while visiting Samsung US
Customer Rating
5
Satisfied lifetime user
on March 14, 2024
Posted by: David W
I absolutely love this phone. It has all the necessary features I need. The battery life is spectacular. I'm a all day user so that's a plus for me. I've had almost every galaxy and by far this one is the best. I don't know how samsung is gonna improve any more than this phone. The camera is a plus for me since I'm not a real picture taker. Wonderful side piece!
Written by a customer while visiting Samsung US