Customer reviews from www.casabrews.com
Casabrews - 3700 Essential Espresso Machine, 20 Bar Coffee Maker with PID Temperature Control and Pre-Infusion - Cream
Average customer rating
4.5
(62 Reviews)
Rating breakdown 62 reviews
5 Stars
42
4 Stars
13
3 Stars
3
2 Stars
2
1 Star
2
91%of customers recommend this product.
(
40 out of
44)
Customer Reviews for Casabrews - 3700 Essential Espresso Machine, 20 Bar Coffee Maker with PID Temperature Control and Pre-Infusion - Cream
Posted by: joy
Verified Purchase:Yes
I really like how easy it is to use and at a very good price, you cant beat the price for the quality you get
I would recommend this to a friend!
Written by a customer while visiting www.casabrews.com
Customer Rating
5
Steamer better and consistent espresso
on December 3, 2025
Posted by: Marshrat
from PA
Previously had a Calphalon machine but it gave up the ghost after three years leaking water out of the head (replacing gasket did not solve the problem). Decided to try out the Casabrew with its narrow profile and good reviews. Actually, like the smaller water reservoir as I am better at checking it every time and keep it filled. I would sometimes forget with the larger Calphalon and run dry. The steamer wand seems more powerful and get better foam for that will actually create a cappuccino rather than just a latter. Espresso maker is consistently good. Very happy with this machine after 3 months
I would recommend this to a friend!
Written by a customer while visiting www.casabrews.com
Customer Rating
4
Easy to use
on December 3, 2025
Posted by: Alex
from Houston, Texas
It’s a great machine and really easy to use, but I broke the lid on my water tank and I’m having a hard time finding a replacement. If you could point me to where I can buy a new water tank, that would be great.
I would recommend this to a friend!
Response from www.casabrews.comBy Casabrews Customer Care, December 3, 2025
Thank you for your feedback — I’m sorry to hear about the broken water-tank lid. Please reach out to our After-Sales Support at info@casabrews.com with your order info and a photo of the damage. We’ll get you sorted and send a replacement water tank as soon as possible.
Written by a customer while visiting www.casabrews.com
Customer Rating
1
Machine died after 2 years
on October 21, 2025
Posted by: ert11
from New York, NY
Purchased in August 2023 for my mother and she loved it. She makes 1 espresso every morning. Last week, it simply stopped working altogether. I followed all the troubleshooting instructions (boiling the filter, running the frother to clear out any clogs, etc). Nothing worked. This machine was used only once a day and for it to simply stop working after 2 years is disappointing.
No, I would not recommend this to a friend.
Response from www.casabrews.comBy Casabrews Customer Care, October 22, 2025
We’re so sorry your machine stopped working. Please reach out to us at info@casabrews.comso we can help make it right.
Written by a customer while visiting www.casabrews.com
Posted by: Ann
from Los Angeles
Verified Purchase:Yes
The machine is gorgeous! I got the creamy colored one and it looks so nice in my kitchen. I will say that after going from a pod machine to a manual machine has not been easy. I still am not loving the espresso yet but buying scales and all sorts of accessories to try and perfect my skills. I am a work in progress for sure...
I would recommend this to a friend!
Written by a customer while visiting www.casabrews.com
Customer Rating
1
Just Stopped Working
on September 28, 2025
Posted by: Jlee
I purchased this espresso maker in April of this year. It worked fine for occasional lattes although the brother could be improved. This week I was looking forward to an afternoon latte and the machine turned on and the pump just clearly stopped working (as well as the frother). I am so disappointed as I had thought this would be a good little machine for at least a few years. I have maintained the machine well and followed instructions. So disappointed.
Response from www.casabrews.comBy Casabrews Customer Care, September 28, 2025
We’re really sorry to hear about your experience. Please reach out to our customer support at info@casabrews.com
and they’ll be happy to assist you.
and they’ll be happy to assist you.
Written by a customer while visiting www.casabrews.com
Customer Rating
5
I use it every day
on September 27, 2025
Posted by: RH
from Alabama
I bought this about 6 months ago and it has worked perfectly every day since. I only use the double shot cup size and it makes a nice, foamy and rich double shot for me every morning. I am very impressed and happy with it at this price.
I would recommend this to a friend!
Written by a customer while visiting www.casabrews.com
Posted by: Zach W
from New Mexico
Verified Purchase:Yes
Bought this for my sister who is a barista, she cannot stop raving about it!
I would recommend this to a friend!
Written by a customer while visiting www.casabrews.com