Customer Reviews for JBL - Refurbished Excellent - Flip 4 Portable Bluetooth Speaker - Black
Customer Rating
1
Disappointed!
on November 9, 2017
Posted by: Trishines
from Little Rock, AR, United States
I bought 1 year ago. But did not start to use it until this year. Inside plug is defected. I cannot plug charger into unit.Being, it is 1 year since purchase, manufacture JBL/Harman would not repair or replace. Be aware, if anything is wrong you will eat it. Hurry and use it!
No, I would not recommend this to a friend.
Response from jbl.comBy Zoe at Customer Service, Customer Support, November 13, 2017
Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. I can see that you've already submitted a case with us and is already being handled by one of our Customer Service Representatives. Please reply to their communication if you need anything additional.
There is an app for android and iOS both but no application for windows platform. This speaker doesn't connect to a windows 7 laptop via bluetooth since there are no drivers available. Highly non-recommendable. Sheer waste of money.
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Service, Customer Support, November 3, 2017
Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at support.apac@harman.com and our Customer Service Team will be more than happy to further assist you
Works great on Android but cannot connect with win 7 laptop Dell latitude
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Service, Customer Support, November 2, 2017
Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
This speaker for its size puts out amazing sound!! I have it with me when I am on the bike, working in the yard, or just around the campsite. I love the bass this speaker produces and the clarity of calls. I can stand 10 feet away and the person on the line can't even tell! I have left in outside for a few days sitting on end and when I went to retrieve it, shook the water out of the sub, and it played without issue! The speaker has amazingly loud sound so it can be put on one side of the yard, while working anywhere else and you be able hear it just fine.
I loved the portability of Flip 4 and its powerful yet clear sound. My only "complaint" is related to passive Bass speakers that unlike Flip 3 these do not seem to be as scratch resistant as they are acrylic.