Customer reviews from jbl.com
JBL - Refurbished Excellent - Flip 4 Portable Bluetooth Speaker - Black
Average customer rating
4.3
(943 Reviews)
Rating breakdown 943 reviews
5 Stars
683
4 Stars
99
3 Stars
43
2 Stars
44
1 Star
74
87%of customers recommend this product.
(
770 out of
884)
Customer Reviews for JBL - Refurbished Excellent - Flip 4 Portable Bluetooth Speaker - Black
Customer Rating
1
Poor battery life
on September 9, 2020
Posted by: Maximka12345
from Berlin
I had an old versions of an update so it killed the battery life, by miss calculating the power, i used original charger, and looked up for any way to update it cuz it had too many bugs, so now after it fully charge it does not play longer than 1min, very disappointing product!
No, I would not recommend this to a friend.
Response from jbl.comBy Chastine at Customer Support, Chastine at Customer Support. , September 10, 2020
We'd like to work with you directly to try some steps and check options with your JBL Flip 4. Please reach out to our Customer Support. We're here to help.
Written by a customer while visiting jbl.com
Customer Rating
1
Poor Battery Life
on August 22, 2020
Posted by: Dhanush1919
from Coimbatore
I have been using the JBL Flip4 for the past 11 months and the thing what i have observed it that it has got a very poor Battery Life. The Battery was pretty Good for the first 10 months , later the Playtime Hours decreased step by step and it hardly stands for just 10 mins now. I would not recommend anyone to buy this overpriced speaker.Though the sound quality is Good , the battery life for this Price is Highly Disappointing.
No, I would not recommend this to a friend.
Response from jbl.comBy Homer at Customer Support, Customer Support, August 22, 2020
Try using the steps in our Battery and Charging Guide to see if it helps. https://bit.ly/3eq8drE
Written by a customer while visiting jbl.com
Customer Rating
5
Fell in lots of water!
on August 21, 2020
Posted by: choffman1230
from Rockville Centre, NY
I always loved JBL speakers, but I was thoroughly impressed when I dropped my JBL Flip 4 in the toilet. The WHOLE thing was soaked. Consider it's toilet water, I then had to clean the JBL Speaker under the shower with soap. You can say my speaker took a shower of its own and there was no impact to the sound/tech. I knew these were waterproof, but I never truly tested the waterproof capabilities and I was impressed. Great speaker!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
3
No instructions.
on August 16, 2020
Posted by: Fredbird
from Bennington, NE
The JBL Flip 4 has great sound at a great price but, the quick start guide only told me there were buttons and lights, not what they were for. The guide didn't tell me what the lights meant. I had to use you-tube to figure out what 5 the white lights meant; when it was fully charged and how to connect to blue tooth.
I would recommend this to a friend!
Response from jbl.comBy Mario at Customer Support, Customer Service, August 17, 2020
We appreciate the feedback you've provided to us. We understand that our JBL Flip 4 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Written by a customer while visiting jbl.com
Customer Rating
3
Poor battery
on August 16, 2020
Posted by: Park Silu
from Sri Lanka Colombo
My mom bought thisbfor me last year may 1st and now its been about 4 months since my jbl flip 4 would just shut down ..no matter how much i fully charge it it would just play about 1 hr maximum and for that even i use 35% volume..for 50% volume it would only play one or 2 songs n the red light comes on battery indicator n it would turn off i really need your help..i wanna replace my battery..but i don't know where to get an original battery for jbl flip 4 also one of my passive radiators have been pierced by something i need to replace that to..right now my bros are using flip 3 and a charge 4 flip 3 is about 2 years or more old and its still working best charge 4 is new but my flip 4 was good until 4 months form now PLEASE HELP MEE..where can i import a jbl flip 4 battery and a passive radiator
I would recommend this to a friend!
Response from jbl.comBy Mario at Customer Support, Customer Service, August 17, 2020
We appreciate the feedback you've provided to us. We understand that our JBL Flip 4 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Written by a customer while visiting jbl.com
Customer Rating
5
Indestructible
on August 11, 2020
Posted by: corndawwg
from Tulsa, OK
I've had this for about 2 years now. It's indestructible. I float the Illinois River and it just sits in a foot of water for 6 hours. My kids drop it constantly. Still looks brand new. Still works in perfect condition. I wish I would have bought the bigger one is my only regret.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
1
Bad
on August 8, 2020
Posted by: Ivette
from Atlanta
The speaker begins to sound static outta no where and dies way to fast even tho i was charging it for the whole day.
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Service, Customer Support, August 9, 2020
We appreciate the feedback you've provided to us. We understand that our JBL Flip 4 did not meet your expectations. We're always looking for ways to improve so please contact us so we can help you: https://bit.ly/2zwFkYM
Written by a customer while visiting jbl.com
Customer Rating
5
Great purchase
on July 27, 2020
Posted by: Christel4
from Buffalo, NY
We purchased this item to use mainly on our deck and to take on picnics. It's very easy to use and has a great sound.
I would recommend this to a friend!
Written by a customer while visiting jbl.com