Customer reviews from jbl.com
JBL - Refurbished Excellent - Flip 4 Portable Bluetooth Speaker - Black
Average customer rating
4.3
(943 Reviews)
Rating breakdown 943 reviews
5 Stars
683
4 Stars
99
3 Stars
43
2 Stars
44
1 Star
74
87%of customers recommend this product.
(
770 out of
884)
Customer Reviews for JBL - Refurbished Excellent - Flip 4 Portable Bluetooth Speaker - Black
Customer Rating
4
Jbl Connent dont work
on May 12, 2018
Posted by: Boyensn
from Germany, Schleswig-Holstein
I can't use the connect app because the app is searching for hours and isnt finding the Speaker
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Amazing speaker!
on May 12, 2018
Posted by: sam123
from Louisville, KY
I bought this a few weeks ago and it is amazingly water proof and has great sound for its size though I’m unsure of what the butting underneath the power button is
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Super Sound, Small Size
on May 11, 2018
Posted by: Martrese
from Portland, OR
My cousin has one, and I HAD to get one of my own. Hands-down, the best sound on any wireless speaker I've heard.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Best Speaker I've Ever Owned
on May 7, 2018
Posted by: jjbbll
Bluetooth works seamlessly, sound is amazing, super durable, and the waterproofing is amazing. I take this thing everywhere.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
on May 1, 2018
Posted by: TannerAl
from Arad Romania
Best for its price. The bass is lit and everything sounds clear.
Written by a customer while visiting jbl.com
Customer Rating
4
Great sound for Small Speaker.
on May 1, 2018
Posted by: norseman3971
from South Dakota
Overall I am quite happy. The only drawback is it goes into a sleep mode if the power coming in is too low. I have a Windows 10 PC that is connected via Bluetooth. When you adjust the volume on the speaker, it changes the volume setting on the computer. If it goes below 75% for 10 minutes, regardless if it is playing music, it will go to sleep. I played with the settings in Windows with no success. I cannot stop the bluetooth connection from the speaker from controlling the setting on the PC. I can set the PC to 75% or greater, go to the speaker to adjust volume, and the darn speaker will change the setting in Windows. A firmware patch would be great JBL!!!!!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
3
Great sound, horrible quick start guide, NO manual
on April 30, 2018
Posted by: FrustratedBuyer
from Minnesota
Just bought this today and took me a while to figure out what all was in the box the way it was packed. Then it took a longer time to figure out how to get started by trying to sift through the lousy Quick Start Guide with tiny icons and print (I had to use a magnifying glass to read it) and dozens of languages (usually just one line of English). No where did it explain how to do the Bluetooth pairing with my phone. Also, it shows you get a USB cable and tries to show where one end of it goes on the Flip 4, but doesn't explain what to do with the other end. No idea how long it will take to charge the battery nor if the battery needs to be charged before first use. Can't figure out how to tell how much charge there is on the battery, so won't know when it is fully charged and will only know it needs charging when it is dead. Doesn't show how device is supposed to be placed (vertical or horizontal) when used. Seems that it can be used as a microphone / speaker somehow, but no instructions how to do that. Gave it 3 stars because it sounds good, but really frustrated that for this much money they can't have decent instructions either in print with the unit or online.
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Service, Customer Support, May 1, 2018
Thank you for your review, Your feedback will be communicated to the proper department to improve our current and future product line. If you encounter problems with your product, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
Written by a customer while visiting jbl.com
Customer Rating
5
Extremely thuf
on April 29, 2018
Posted by: Lee hart 23
I have a JBL filp 4 it’s awesome
My only complaint is that battery light
Looks like it’s not lite at ang
My only complaint is that battery light
Looks like it’s not lite at ang
I would recommend this to a friend!
Written by a customer while visiting jbl.com