Customer reviews from jbl.com
JBL - Refurbished Excellent - Flip 4 Portable Bluetooth Speaker - Black
Average customer rating
4.3
(943 Reviews)
Rating breakdown 943 reviews
5 Stars
683
4 Stars
99
3 Stars
43
2 Stars
44
1 Star
74
87%of customers recommend this product.
(
770 out of
884)
Customer Reviews for JBL - Refurbished Excellent - Flip 4 Portable Bluetooth Speaker - Black
Customer Rating
4
Powerful little thing
on November 5, 2020
Posted by: batmanexpert229
I bought this speaker a little over a year ago and I have not had any complaints about it! It's the perfect little powerful speaker so you can use it outside, indoors, or even in the water! It's sound quality and subwoofer are really good, for a small thing it packs a lot of power!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
LOVE
on October 25, 2020
Posted by: flowerpower
from Fort Collins, Colorado
I bought this speaker in November of 2017... still going strong! I can go about two weeks on a charge, using it for a few hours everyday on a low volume. If the volume is up to the highest setting, it only lasts a few days, which is fair. JBL is an amazing brand and when this one eventually dies, I will be buying from them again!
However, many friends have the flip 5, and my speaker won't connect to it which is disappointing. But this is an older model, so it makes sense.
However, many friends have the flip 5, and my speaker won't connect to it which is disappointing. But this is an older model, so it makes sense.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
JBL quality
on October 2, 2020
Posted by: Schmooie
from Texas
Best speaker you can buy for the money!
Great sound and ease of pairing the unit!
Great sound and ease of pairing the unit!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
3
Not Waterproof - Poorly shaped
on October 2, 2020
Posted by: E_Lame_Ment
from CA
Dropped in a hot tub for 2 minutes and that was the end of it (kept turning on and off like some crazed toy trying to die). Connectivity was very good and reliable, but I never knew how to place this speaker. It's oddly shaped and you can't quite figure out where the speakers are in the face of the speaker grille. When you are near it and want directed sound (not room filling sound), it's hard to find the sweet spot. In what appears to be the most appropriate way to set it down, does not angle the sweet spot in any particular direction. You can't set it on end (as pictured), since it will cover the bass grill on either end and compromise the sound. It really needs a cradle or a flat spot at 90 degrees from the outward facing speakers (an older JBL I had was shaped this way, it was nice). I have now ended the life of two JBL speakers in the hot tub. Going to go find some real waterproofness in the next one (or perhaps put one on a leash that can't fall in - this one had a leash...oops).
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Support , Customer Service, October 3, 2020
We appreciate the feedback you've provided to us. We understand that our JBL Flip 4 did not meet your expectations. We're always looking for ways to improve so please contact us so we can help you: https://bit.ly/2zwFkYM
Written by a customer while visiting jbl.com
Customer Rating
4
Its loud for its size and durable
on October 1, 2020
Posted by: Buchanan85
from Poplar bluff mo
I bought this like a year ago and i was happy but then after a year i watched a video cause my speaker was making a static sound and they said it was a cord and they had to taki it apart
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
2
Really not a good purchase
on October 1, 2020
Posted by: Lick
Sound quality is not good buttons malfunction when pressing not a good speaker at all
No, I would not recommend this to a friend.
Response from jbl.comBy Chastine at Customer Service, Chastine at Customer Service, October 1, 2020
Thanks for taking the time in providing your feedback with our JBL Flip 4.
If the buttons on your portable speaker are not working properly or are unresponsive while plugged into a power source, please try running the speaker on battery. If the buttons perform correctly while running on battery, this means your power supply is not providing enough current/amps. Be sure to use a power supply that has a rating equal to or greater than the amperage rating indicated in your product specs. If you need more help kindly reach out to our Customer Support.
If the buttons on your portable speaker are not working properly or are unresponsive while plugged into a power source, please try running the speaker on battery. If the buttons perform correctly while running on battery, this means your power supply is not providing enough current/amps. Be sure to use a power supply that has a rating equal to or greater than the amperage rating indicated in your product specs. If you need more help kindly reach out to our Customer Support.
Written by a customer while visiting jbl.com
Customer Rating
4
So far, so good!
on September 30, 2020
Posted by: SCJ007
from Oakland CA
We just received this refurbished product. So far it seems great. We own three other JBL Flips, a Flip 2 and two Flip 4s. I love that we can link all the fours together. Durable, good sound.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
1
not good, don't buy
on September 24, 2020
Posted by: Anonymous
from cali, ca
i bought this two months ago, and just threw it in the garbage as it stutters and buffers and will not play over a bluetooth connection. it sounds good, WHEN it works, but it became more difficult to connect via bluetooth over the short time i owned it, to the point where i just tossed it in the dumpster. to be clear, it never left the house, and had the easiest softest use you could put on a portable speaker. pathetic really. cheaply made , not so cheap to purchase junk. skip it.
No, I would not recommend this to a friend.
Response from jbl.comBy Chastine at Customer Service, Chastine at Customer Service, September 24, 2020
This isn't the experience we wanted our customers to have with our products. Our units have a one-year limited coverage. If you need any assistance with troubleshooting. Please reach out to our Customer Support. We're here to help.
Written by a customer while visiting jbl.com