Customer reviews from jbl.com
JBL - Refurbished Excellent - Flip 4 Portable Bluetooth Speaker - Black
Average customer rating
4.3
(943 Reviews)
Rating breakdown 943 reviews
5 Stars
683
4 Stars
99
3 Stars
43
2 Stars
44
1 Star
74
87%of customers recommend this product.
(
770 out of
884)
Customer Reviews for JBL - Refurbished Excellent - Flip 4 Portable Bluetooth Speaker - Black
Customer Rating
1
Quit working.
on July 24, 2018
Posted by: Bill1234
from Glen Rose, Texas
My Flip 4 lasted a day. The sound was great, however; it would play a song (had it paired with my iPad) for 30 seconds than shut off. I would push the power button again and let it reconnect...but it shut off again after 30 seconds. It did this 4 times. I tried charging for a day, reset it to factory settings; but nothing worked, so I sent it back. I'm getting a replacement, so hopefully...my first Flip 4 was just a dud...hopefully.
I would recommend this to a friend!
Response from jbl.comBy Nick F, Customer Service, July 25, 2018
Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
Written by a customer while visiting jbl.com
Customer Rating
5
Good sound
on July 23, 2018
Posted by: Wudce55
from Fayetteville, NC
I have had this for about a week now and I'm very happy with the over all sound, sure did give my laptop what it was missing and that is a lack of volume and sound quality.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
2
Loved it but stopped working in less than 6 months
on July 22, 2018
Posted by: Baltomommy
from Baltimore, MD
This was a great speaker when we got it. It connected easily with no issues and we liked the sound a lot. It's clear and bass comes through without a possible and without fuzzing the speaker. About two weeks ago, we were listening to it without issue and it stopped working. We tried to charge it, but it won't even register that it's charging. So no we can't use it at all. It doesn't seem like this is a common problem on the reviews so I'm really hoping ours was just defective in some way. I contacted the company to see about the warranty.
No, I would not recommend this to a friend.
Response from jbl.comBy Nick F, Customer Service, July 24, 2018
Hi! Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. I can see that you've already submitted a case with us and is already being handled by one of our Customer Service Representatives. Please reply to their communication if you need anything additional.
Written by a customer while visiting jbl.com
Customer Rating
1
SO DISAPPOINTED
on July 19, 2018
Posted by: Grandee
from Atlanta, GA
I brought this yesterday, and I'm taking it back today.. Just doesn't work with an IPOD as I was made to believe.. Either I've gotten a unit that doesn't hold a charge of I'm just flat out stupid. LOL I'll see what happens when I return it, if someone can tell me what is wrong with it..
No, I would not recommend this to a friend.
Response from jbl.comBy Nick F, Customer Service, July 20, 2018
Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
Written by a customer while visiting jbl.com
Customer Rating
5
Great speaker
on July 19, 2018
Posted by: Dhammett
from Allentown, PA
Great sound. Good bass, highs and mids for a shall form speaker. I had the Flip 3 before and that was great. The Flip 4 is even better with better sound output, tone, and clarity.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Great sound
on July 17, 2018
Posted by: Armando7777
The sound quality is amazing. Especially for a speaker that is this size and waterproof. Would recommend it to anyone.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
nice!
on July 17, 2018
Posted by: chepapu
Everything is perfect with The product ,,,,,,,,,,,,
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
Great for BBQ parties
on July 16, 2018
Posted by: Atrainnyc
from Queens, NY
Bought the Flip 4. Not bad for sound quality and size. But wa made when the battery died after using for only 5 hours. The box said it could run for 12 hours.
Written by a customer while visiting jbl.com