Customer reviews from jbl.com
JBL - Refurbished Excellent - Flip 4 Portable Bluetooth Speaker - Black
Average customer rating
4.3
(943 Reviews)
Rating breakdown 943 reviews
5 Stars
683
4 Stars
99
3 Stars
43
2 Stars
44
1 Star
74
87%of customers recommend this product.
(
770 out of
884)
Customer Reviews for JBL - Refurbished Excellent - Flip 4 Portable Bluetooth Speaker - Black
Customer Rating
5
Sound, bass, form factor!
on September 26, 2018
Posted by: GarryG
from Kiev
I have bought a speaker of another manufacturer, a good one, but after listening to my friends FLIP 4, I exchanged it without hesitation on FLIP 4! Deep, soft sound with excellent hard bass)))
QUESTION TO THE MANUFACTURER
Please explain the correct work of the FLIP 4 speaker when tested with pouring water on the membranes of passive speakers (in vertical position).
In some reviews water stands still on the top of the membranes of passive speakers, but in some it flows inside of the speaker and flows out from the lower membrane.
If the water flows inside of the speaker and flows out from the lower membrane - this means that the column is defective and the membranes are not sealed, so I can contact the seller to exchange the speaker ???
Please explain the correct work of the FLIP 4 speaker when tested with pouring water on the membranes of passive speakers (in vertical position).
In some reviews water stands still on the top of the membranes of passive speakers, but in some it flows inside of the speaker and flows out from the lower membrane.
If the water flows inside of the speaker and flows out from the lower membrane - this means that the column is defective and the membranes are not sealed, so I can contact the seller to exchange the speaker ???
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
2
Waste of money
on September 23, 2018
Posted by: Mäye
from Scarsdale, NY
My speaker stop working 8 months after the purchase. I had put it to charge and it been charging for 4 days straight but still stuck on the red blinking light. I even brought a new charger for it and everything, thinking maybe it’s the cord but it still does the same thing. I have a lifetime warranty which should replace the damage one. But when I called they told me that my product doesn’t even exist. How doesn’t it exist when I have it right here. So I sent a picture of it and everything and with the information on the box. Which they later told me they will send me a box to send it back to replace it. It has been a whole month since they were supposed to send me a box for my replacement and I’m still waiting for it.
No, I would not recommend this to a friend.
Response from jbl.comBy Rhae, Customer Support, September 24, 2018
Thank you for your review, our sincerest apology for the inconvenience. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
Written by a customer while visiting jbl.com
Customer Rating
3
Great sound. Horrible start up tone!
on September 22, 2018
Posted by: Ron Kaufman
from Global traveler
GREAT speaker. But I would never recommend this as the start up sound cannot be suppressed and is bad enough, loud enough to wake people up and force everyone within earshot to pay attention. Ditto on turning the speaker off. Quite absurd that the designers did not think of enabling a "turn off" feature on this simple feature that has become the most glaring flaw.
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Service, Customer Support, September 23, 2018
Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
Written by a customer while visiting jbl.com
Customer Rating
5
Small body, big sound!
on September 15, 2018
Posted by: Shone
After 2 weeks of constant listening I have to say - I'm impressed! Had to do some slight modding (removed the grill and inserted a thin synthetic cloth in front of the drivers) to reduce that presence boost. Now it sounds amazing for the price and size. Battery is great, easy to carry around, waterproof, and it connects to my Harman Kardon Onyx 4 as I have 2 of those.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
1
Keeps cutting out
on September 10, 2018
Posted by: Tk123
I can let my flip 4 play for maybe 2 minutes and then the audio just stops. Im still connected to the speaker and the music is still playing but no audio comes out
No, I would not recommend this to a friend.
Response from jbl.comBy Rhae, Customer Support, September 11, 2018
Thank you for your review, our sincerest apology for the inconvenience. Rest assured that your feedback will be communicated to the proper department to improve our current and future product line.
Written by a customer while visiting jbl.com
Customer Rating
5
Great speakers..
on September 10, 2018
Posted by: Xoyoj87
from Madison Wi
Love the quality of the sounds and bass.. Need to r
Try connect+ and connect with lots of other speakers.... Want to know how it sounds like.....
Try connect+ and connect with lots of other speakers.... Want to know how it sounds like.....
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
2
Defective unit but good sound
on September 9, 2018
Posted by: Chevy27
Very good sound, but got splashed & quit working.
I would recommend this to a friend!
Response from jbl.comBy Rhae, Customer Support, September 11, 2018
Thank you for your review. I can see that you've already submitted a case with us and is already being handled by one of our Customer Service Representatives. Please reply to their communication if you need anything additional
Written by a customer while visiting jbl.com
Customer Rating
5
love the bluetooth
on September 5, 2018
Posted by: rasta 7777
from okla.city okla.
i use it sitting outside on my porch.its perfect.
I would recommend this to a friend!
Written by a customer while visiting jbl.com