Customer reviews from jbl.com
JBL - Refurbished Excellent - Flip 4 Portable Bluetooth Speaker - Black
Average customer rating
4.3
(943 Reviews)
Rating breakdown 943 reviews
5 Stars
683
4 Stars
99
3 Stars
43
2 Stars
44
1 Star
74
87%of customers recommend this product.
(
770 out of
884)
Customer Reviews for JBL - Refurbished Excellent - Flip 4 Portable Bluetooth Speaker - Black
Customer Rating
5
LOVE IT
on November 5, 2018
Posted by: Niniane
from CA
I bought is two month ago and I found it really nice. I lived in an apartment, the sound is good for me.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
1
Disappointing
on October 30, 2018
Posted by: SMiller
from KCMO
Worked great for two years, now no sound. Very disappointed in this product.
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Service, Customer Support, November 2, 2018
Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
Written by a customer while visiting jbl.com
Customer Rating
5
2 years and still awesome.
on October 27, 2018
Posted by: Dingers412
from Denver CO
I won this at a clambake about two years ago. It has become a staple camping/hiking. Battery life is great, 3 -4 days. Not continuous but getting used around the campfire. Switching between DJ's(Everyone's phones), is easy and everyone is impressed with the sound.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
2
Great speaker but mine won’t hold a charge?
on October 9, 2018
Posted by: JasonP
from Charleston, sc
I bought this a few months ago, when it works I love it. But now it doesn’t hold a charge more than a few minutes, and sometimes has interference and won’t play fully even when phone is next to it? My other JBL 3’s work fine??
No, I would not recommend this to a friend.
Response from jbl.comBy Nick F, Customer Service, October 11, 2018
Hello! Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
Written by a customer while visiting jbl.com
Customer Rating
2
Great sound, fills up my entire condo with sound
on October 8, 2018
Posted by: blarsss
from Iowa
My girlfriend got me this September of last year and I have never used a speaker more in my life. I would take it everywhere I go. A few weeks ago I noticed it was acting up and it wouldn’t say it charge past one bar. Now it completely doesn’t work and won’t stay on for more than a second. I think it’s a 1 year warranty but depending on how JBL works with me will determine if I ever buy their products again. I was about to order a new one but I want to see what they do first. Overall great quality but I would have excpexted it for last AT LEAST another year. Even for being a college student it was never submerged in water and dropped from a short distance no more than 4 times.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
3
Awesome sound but poor battery quality
on October 2, 2018
Posted by: Empmanny
from Florida
(It would have been a five star speaker)
There is no doubt about the sound quality of the flip 4. I just sent back my flip 4 because the battery stopped working the way it should. It charges fast but doesn’t last more than an hour... and it does not charge when on... only when off. Hopefully I can get the replacement soon and see if I can be satisfied this time. ( I already own two JBL Charge 3 for almost two years and a half and haven’t had that problem before)
Response from jbl.comBy Rhae, Customer Support, October 3, 2018
Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. I can see that you've already submitted a case with us and is already being handled by one of our Customer Service Representatives. Please reply to their communication if you need anything additional.
Written by a customer while visiting jbl.com
Customer Rating
1
Battery is dying faster!
on September 27, 2018
Posted by: Kge2001
from Medina, OH
I bought this a year ago and recently noticed how fast the battery is dying. I would let it charge overnight take it off the charger and it would last about an hour. The description was 12 hrs per charge. Also I used to be Abel to go a week on light use with out charging and now I charge it every day. This speaker is good while it lasts...:(
No, I would not recommend this to a friend.
Response from jbl.comBy Rhae, Customer Support, September 29, 2018
Thank you for your review. Rest assured that your feedback will be communicated to the proper department.
Written by a customer while visiting jbl.com
Customer Rating
1
Horrible speaker
on September 26, 2018
Posted by: Yeah12309
from Virginia
I’ve bought three of these and they all stopped charging within 3 months of having them. It has good sound quality but it just stops working.
No, I would not recommend this to a friend.
Response from jbl.comBy Customer service, September 27, 2018
Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
Written by a customer while visiting jbl.com