Customer Reviews for JBL - Refurbished Excellent - Flip 4 Portable Bluetooth Speaker - Black
Customer Rating
5
Durable
on June 28, 2019
Posted by: Zee038
from Florida
This speaker was in a plane crash and sat in jet fuel soaked water for 4 days and just got it back today after months of not being charged and it’s still fully charged and sounds like new still!
Bought a few months ago, says it is charged but dies almost immediately, turn it back on and it says full. Poor engineering just like not providing support to link to flip 3s because they changed the protocol, only so they could force you to buy new jbl. Just like they glue the battery in to make it hard to replace, dirty little planned obsolence exploiting company.
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Service, Customer Support, July 1, 2019
Thanks for the review, we appreciate the feedback you've provided to us. We understand that the product did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. Please submit a case request and so we can assist you: http://www.jbl.com/support-contact.html
I got this for my husband in blue for father’s day and he absolutely loves it! The sound is great, loud and clear and the speaker itself is also very attractive! It’s easy to use, easy to connect and the sound is not distorted at all even on the loudest volume. Love it!