Customer Reviews for JBL - Refurbished Excellent - Flip 4 Portable Bluetooth Speaker - Black
Customer Rating
1
Garbage speaker
on August 9, 2019
Posted by: Flip4 sucks
from Gilroy, Ca
I bought this speaker less than a year ago, it wont hold a charge and it disconnects from my phone randomly. I have bought JBL products before, so I like the quality and sound but the battery needs a lot of improvement. It doesn't play for 12 hrs, maybe 1 hr on a full charge.
No, I would not recommend this to a friend.
Response from jbl.comBy Rhae, Customer Support, August 11, 2019
Hi Eric, we want you to get the most out of your JBL Flip 4. We'd like to troubleshoot with you to identify why the speaker wouldn't last for more than an hour on a full charge. Please reach out to us thru this link: https://support.jbl.com/us/en/customer-service/contact.html
Bought this to use on boat due to the JBL Connect. Have one for back of boat and front so I can stream to both simultaneously. Works great, sounds great and volume loud enough to hear while underway.
I purchased one Flip 4 about a year ago. I would rate the single speaker very high based on the sound quality and battery life. About my only complaint is that the charge port cover is very difficult to open if you don't have long fingernails. Recently I purchased a second Flip 4 so that I could use them in stereo mode. You must use JBL's app to put the speakers into stereo mode. Unfortunately the latest round of updates wiped out the ability to place the speakers into stereo mode. If you plan on purchasing 2 for stereo use don't waste your money. If you're just looking for a single speaker you'll probably be happy with one.
No, I would not recommend this to a friend.
Response from jbl.comBy Zoe at Customer Service, Customer Support, August 6, 2019
Hi there, thank you for your feedback on our JBL Flip 4 speaker. Harman is aware of a delay in functionality when using the JBL Connect App on some devices and we'd like to know more about your experience so we can help you out. We saw that you have submitted a case to us so please expect a response from one of our Customer Service representatives — they'll be happy to troubleshoot this with you.