Customer Reviews for JBL - Refurbished Excellent - Flip 4 Portable Bluetooth Speaker - Black
Customer Rating
2
JBL FLIP 4
on February 5, 2020
Posted by: Anonymous
from PERU LIMA; RIPLEY
BUEN PRODUCTO , SOLO QUE LO USE EN AGUA, LUEGO LO LIMPIE LA CARGA, CARGE COMO 1 HORA Y LUEGO LO USE, QUISE SUBIR VULEN Y NADA IGUALMENTE EN BAJARLO. LO ULTIMO ES QUE NO PRENDIA NI CARGABA. AYUDA LO COMPRE HOY
I would recommend this to a friend!
Response from jbl.comBy Jem G., Customer Support, February 7, 2020
We appreciate your review of our JBL Flip 4. For warranty claims, please contact the store where it was purchased.
I bought this a month ago and the battery dies about every 3 to 4 hours of play. It used to shutdown automatically whilst playing and carrying good charge but I upgraded the firmware and that seem to fix the issue. However I’m definitely not satisfied with the battery dying at such short intervals.
I would recommend this to a friend!
Response from jbl.comBy Mario at Customer Service, Customer Support, February 5, 2020
We appreciate the feedback you've provided to us. We understand that our JBL Flip 4 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Although presented like with the push of a button you can connect more than 100 speakers altogether by bluetooth, this function is almost a disappointing scam. Yes, the speakers are all connected, but they all connect to one - that becomes the main one. And if there is a small interference, the sounds interrupts or there is an annoying noise on ALL the speakers. So one has to keep all the connected speakers very close one to each others in order not to have interferences. Anything can interfere, moving person etc and all the speakers are affected. It is very, very annoying.
The speaker is really nice. Just had a firmware update made, now I noticed the speaker distorts when playing with maximum volume. How can I fix this?
I would recommend this to a friend!
Response from jbl.comBy Mario at Customer Service, Customer Support, January 29, 2020
We appreciate the feedback you've provided to us. We understand that our JBL Flip 4 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
A great speaker in terms of sound, shape and durability, but unfortunately it worked normally for just about the warranty period, with occasional usage. The battery became unusable, lasting just a few minutes, and it turned off even while playing during charging. Also, replacing the battery is complicated due to it being strongly glued in the speaker shell.
No, I would not recommend this to a friend.
Response from jbl.comBy Chastine, Customer Support, January 20, 2020
We're sorry to hear about your experience with our JBL Flip 4. Our units have a one-year limited warranty. If your product was purchased from our website. Please take advantage of our self-service options here to file a claim. https://www.jbl.com/support-returns-and-warranty.html
This thing is honestly amazing, it has great sound quality, the battery lasts a long time, is truly waterproof, and is built very well. It survived a 20 foot drop off a balcony without even a scratch, true story.
I bought this for my father for Christmas and he absolutely loves it. The sound is spectacular and the charge lasts a long time. Definitely would buy again!