Customer reviews from jbl.com
JBL - Refurbished Excellent - Flip 4 Portable Bluetooth Speaker - Black
Average customer rating
4.3
(943 Reviews)
Rating breakdown 943 reviews
5 Stars
683
4 Stars
99
3 Stars
43
2 Stars
44
1 Star
74
87%of customers recommend this product.
(
770 out of
884)
Customer Reviews for JBL - Refurbished Excellent - Flip 4 Portable Bluetooth Speaker - Black
Customer Rating
3
Sound is great battery now won't stay charged
on May 1, 2020
Posted by: Sugashane
from Marysville Washington
Had the speaker a little over a year normal use when in shower sometimes used outside or cleaning and now all the sudden it turns off even when plugged in and says fully charged upset to say the least
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Service, Customer Support, May 4, 2020
We appreciate the feedback you've provided to us. We understand that our JBL Flip 4 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Written by a customer while visiting jbl.com
Customer Rating
5
Works well own 3 of them
on April 24, 2020
Posted by: Mighty Quinn
from North Carolina
This is the third one I've bought and love them. I like how they sync and I can have music in different rooms or outside by the pool. Great product.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Clarity does not disappoint in its class.
on April 19, 2020
Posted by: BigDaddyWill
I have bought several portable bluetooth speakers and I'm always looking for the perfect balance between bass, mids, treble, and overall sense of space... along with battery life, ease of connectivity, portability, etc. Well, you get it, I want the sun, moon, and stars. The Flip 4 isn't it, but it comes pretty close to checking all the boxes in my book for something in its size and power class. The outstanding quality for me is the clarity of sound, especially in the treble. Most speakers seem to equate bass with power output and they all rumble and do their chest-pounding that way. The Flip 4 does a little of that too, but the cymbals and high notes really shine compared to other ones I own. Build quality is icing on the cake. Connecting to my mobile phone was easy and straight forward too. Keep up the great work, JBL!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Is the best!
on April 14, 2020
Posted by: Jane Liñan
from Tucson, Az.
I bought it like 6 months ago and has been pretty useful... at home, at college, everywhere!!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
3
Poor Battery Life
on April 8, 2020
Posted by: analiro
I've had mine a little over a year and now when fully charged the battery last and hour or two at best.
Response from jbl.comBy Chastine at Customer Suppport, Customer Support, April 9, 2020
There are factors we need to consider with the battery life of our speakers. Our products have lithium-ion batteries that have charging cycles. These cycles will get consumed when you charge your unit and completely discharge it. This explains why speakers can last for six to eight hours when you first bought it. Two years later, it may only last two to three hours. This is normal. What isn't, is when a 12-month-old battery only lasts 15 minutes. Temperature also affects the battery life. Our products only come with a one-year limited warranty. Please reach out to our Customer Support, and we'll help you with your options. https://www.jbl.com/support-contact.html
Written by a customer while visiting jbl.com
Customer Rating
3
Not waterproof
on April 6, 2020
Posted by: Kp2013
from Texas
My JBL Flip 4 had a cup of water spill on it and now it’s acting crazy. It turns off and on constantly and puts itself in discovery mode. The back rubber seal that covers the charging port was sealed correctly, but water still must have gotten inside.
Response from jbl.comBy Chastiine at Customer Support, Customer Suppport, April 6, 2020
Please reach out to our Customer Support so we could try some troubleshooting with your JBL Flip 4. http://bit.ly/30JI2G4
Written by a customer while visiting jbl.com
Customer Rating
5
Great Speaker
on April 5, 2020
Posted by: Anneee
from Virginia
Bought this for my brother before he heads to college. He loves it!!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
3
Disappointed
on April 1, 2020
Posted by: Smh13
from Wilkes-Barre Pennsylvania
Within a year of having the speaker a button fell off and it stopped taking a charge. Something on the inside is broken and you can hear it moving around. I’ve had the speaker for 2 years now and it no longer works. I’ve taken good care of it so there is no excuse for such an expensive problem to not last.
No, I would not recommend this to a friend.
Response from jbl.comBy Chastine at Customer Support, Customer Support, April 2, 2020
This isn't the experience we wanted our customers' to have with our products. We don't offer repairs and servicing for our portable speakers since it isn't cost-efficient and may cost more than buying a new speaker. You may reach out to our Customer Support so we could check your options. We're here to help. https://support.jbl.com/us/en/
Written by a customer while visiting jbl.com