I've only had this speaker for a week, but I love it! Easy to connect, perfect size for taking to work which is what I wanted it for. And sound quality is fantastic. I just love this little speaker!
I have a JBL Flip 4 that I purchased new. Doesn't hold charge and turns off after short period of time. Even though full charged supposedly.
No, I would not recommend this to a friend.
Response from jbl.comBy Kris, JBL Customer Support, June 3, 2020
We'd like to get more information from you so we can check your options. Please get in touch with our customer support team for assistance: https://support.jbl.com/us/en/
My husband and I bought this speaker in spring of 2017 and were really stoked on it. It worked great for the first 2.5 years. We treated it well and made sure to avoid dropping it or getting it wet- even though its supposed to be able to weather such things. However by Fall of 2019 it started to not hold a charge for very long. Over this past winter 2019/2020 it got to the point where we basically had to have it plugged in while using it. Even when it says its fully charged it'll lose its charge within minutes and turn off. Additionally along the same time frame it began to randomly make a loud reverberating cackling sound when a song is playing. Almost like the bass had blown out the speaker. But we are not ones to blast music or listen to bass heavy music. The sound happens every time we use the speaker now and increases in frequency to the point where the sound is happening constantly throughout a song and becomes so annoying and loud we have to turn it off. It is really unfortunate because the size and features of this speaker are perfect for travel and taking to the park, road trips etc. We really did love it and used it a ton when we first got it! But the longevity of only holding up less than 3 years is pretty pathetic. I would expect more than that from such a reputable company.
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Service, Customer Support, June 3, 2020
We appreciate the feedback you've provided to us. We understand that our JBL Flip 4 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.