Customer reviews from jbl.com
JBL - Refurbished Excellent - Flip 4 Portable Bluetooth Speaker - Black
Average customer rating
4.3
(943 Reviews)
Rating breakdown 943 reviews
5 Stars
683
4 Stars
99
3 Stars
43
2 Stars
44
1 Star
74
87%of customers recommend this product.
(
770 out of
884)
Customer Reviews for JBL - Refurbished Excellent - Flip 4 Portable Bluetooth Speaker - Black
Customer Rating
1
Bluetooth issue
on July 19, 2017
Posted by: Huskerfan
from Nebraska, United States
I bought this for my son and we cannot get the Bluetooth to even connect to be able to use it. We got it to connect once and now the Bluetooth light won't even light up and it won't connect again. Frustrating.
Response from jbl.comBy Joe G at Customer Service, Customer Support , July 20, 2017
Sorry to hear of this problem you are having. Try to initiate pairing mode on the FLIP 4, press the Bluetooth button and it should start flashing blue. You would also hear an audible tone indicating that the FLIP 4 is ready to be paired. Once on this state, check your device source and you should now see the FLIP 4 on the list. If this doesn't help, reset the speaker by following this.
**In power ON mode press and hold the "Volume +" and "Phone" buttons at the same time for more than 3 seconds . The FLIP 4 will power Off by itself. The FLIP 4 shuts down, and is now reset. Reconnect the speaker and re-check.
If none of these things work, please submit a case at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
**In power ON mode press and hold the "Volume +" and "Phone" buttons at the same time for more than 3 seconds . The FLIP 4 will power Off by itself. The FLIP 4 shuts down, and is now reset. Reconnect the speaker and re-check.
If none of these things work, please submit a case at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
Written by a customer while visiting jbl.com
Customer Rating
2
Doesn't connect to Flip 3
on July 14, 2017
Posted by: Kdelarge
from New Orleans, LA, United States
Very good on it's on but I'm disappointed that it doesn't connect to my flip 3. Do not buy unless your upgrading your other JBL speakers.
No, I would not recommend this to a friend.
Response from jbl.comBy Drin at Customer Support, Customer Service, July 18, 2017
Thank you for taking the time to provide us with your feedback. We are sorry to hear that you are not satisfied with our product. We apologize for any inconvenience caused. FLIP 3 has JBL CONNECT feature which can connect up to 2 compatible speakers while FLIP 4 has JBL CONNECT+ feature which can connect up to 100+ compatible devices.
Written by a customer while visiting jbl.com
Customer Rating
5
shower?
on July 14, 2017
Posted by: beanhead
from Kenosha, WI, United States
this is a great speaker but can you take it in the shower
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Works great!
on July 10, 2017
Posted by: Ali10
I bought this speaker for the beach and its great! It was easy to connect to my phone and it works even with in the beach sand and wet blankets! Highly recommend it!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Excellent sound and appearance!!!
on July 8, 2017
Posted by: aemesas
from Madison, WI, United States
I'm completely satisfied with flip 4. The color and design are very nice, and the sound is perfect.
Written by a customer while visiting jbl.com
Customer Rating
5
good sound
on July 8, 2017
Posted by: Bif118
from Boone, IA, United States
Great Bass, sound quality good, easy to link multiples
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
3
Gently Throw it in your bag
on July 6, 2017
Posted by: Iwoodbuythe 5
from USA
I bought the grey one recently it genuinely looks nice even though its rubber and nylon... The speaker boasts two passive radiators supposedly but it sounds like it has none. The music play back is clear at full volume! The biggest downside are the four buttons inlaid in the cloth are so easy pressed that setting it down on an uneven surface can trigger them.
I would recommend this to a friend!
Response from jbl.comBy Joe G at Customer Service, Customer Support , July 10, 2017
Thank you for taking the time to provide us with your feedback. This information will be conveyed to the appropriate department to improve our current and future product designs. We apologize for any inconvenience caused.
Written by a customer while visiting jbl.com
Customer Rating
5
on July 5, 2017
Posted by: Clarence
So far I'm satisfied with the product I'm hoping that there's no problems with the flip 4
I would recommend this to a friend!
Written by a customer while visiting jbl.com